29 low data
MHB
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury
2800 Taylor
Luxury
- Location
- Deep Ellum, Dallas
- Service
- Luxury
- Reviews
- 65
- Ranking
- #266 in Luxury
- Best for
- young professionals and those seeking modern Deep Ellum living with strong on-site management.
Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-04.
Our Review
Most residents praise Gabriela, Johnny, and the leasing team for genuine, attentive service that makes the move-in feel smooth. The property itself is modern and clean, with amenities like a rooftop pool, fitness center, and work spaces that residents use regularly. Maintenance requests typically get fast turnaround.
However, two recent residents flagged serious concerns: management allowing short-term rentals while keeping doors unlocked, which undercuts the supposed security and resident screening that justified choosing the building. One resident also reported maintenance marking tickets complete without finishing work, unresponsive handling of noise complaints from neighbors, and management using canned replies rather than engaging with documented problems. These gaps in consistency and honesty stand out against the broader positive experience.
Praised for
- professional, responsive management
- clean, well-maintained property
- modern amenities (pool, fitness, work spaces)
- strong individual staff (Gabriela, Johnny, Jahan, JT)
Watch-outs
- security gaps: doors left open, short-term rentals undermining resident screening
- inconsistent policy application and lack of transparency
- maintenance marked complete when work not done
- neighbor conflicts and safety concerns
responsive-managementclean-groundsmaintenance-quickmodern-amenitiesfriendly-staffunresponsive-office
Best for: young professionals and those seeking modern Deep Ellum living with strong on-site management.
Think twice if: security concerns matter to you; recent residents report doors frequently left open for short-term guests and inconsistent enforcement of stated access controls.
What Reviewers Like
- attentive, named staff (Gabriela, Johnny, JT, Jahan) known for thorough leasing process
- modern design and consistent maintenance
- prime Deep Ellum location with nearby walkable dining and entertainment
- rooftop pool, fitness center, golf simulator, resident work spaces
What to Know Before You Tour
- Gabriela (property manager) consistently named for responsiveness and care
- Johnny Thames (leasing consultant) praised for thorough breakdown of rental costs and transparency
- JT and Jahan (staff) mentioned multiple times for professionalism
- Maintenance requests typically resolved quickly
- ButterflyMX controlled-access system installed but reportedly not reliably enforced
- One resident reported maintenance marking tickets complete without finishing work
What Stands Out
- Luxury
- Modern finishes, clean common areas, and responsive management earn repeated praise; security controls undermined by policy inconsistency.
Compare with Nearby Apartments
- Rated 4.2 against a 3.85 average across the 883 luxury businesses listed here.
- Has more Google reviews than 38% of the businesses in this directory.
How We Scored It
How We Score Star rating 40
Review volume 79
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30
Rating Breakdown
5
50
4
2
3
2
2
0
1
11
Location & Contact
- Phone
- +1945-298-8977
- Address
- 2800 Taylor St, Dallas, TX 75226
Last verified 2026-09-16
Leasing Office Hours
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- 10:00-17:00
- Sunday
- 13:00-17:00
As listed on Google.
Amenities & Property Details
Services listed
Studio apartments1 bedroom apartments2 bedroom apartmentsPet-friendly housingRooftop poolFitness centerGolf simulatorResident work spaces
Published prices
- 1 bedroom apartment A2
- $2012.00/mo for 12 months
- 1 bedroom apartment A3
- $2040.00/mo for 12 months
- 1 bedroom apartment A5
- $2082.00/mo for 12 months
- 1 bedroom apartment A7
- $2156.00/mo for 12 months
- Studio apartment S1
- $1842.00+ /mo for 12 months
- 2 bedroom apartment B4
- $2717.00+ /mo for 12 months
As published by the business on its own website; not independently verified.
Frequently Asked Questions
- What amenities are included?
- Their website lists rooftop pool, fitness center, golf simulator, resident work spaces with study rooms, electric vehicle charging, and parking garage.
- Are pets allowed?
- Yes. The property is pet-friendly. Their website charges a $450 non-refundable fee for the first animal, $450 for each additional, plus $25 monthly pet rent per pet.
- What do leasing consultants like Johnny cover during tours?
- Recent reviews note thorough walkthroughs of base rent, utility costs, and additional monthly fees (amenity, pest control, trash) so you understand the full financial picture before signing.
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