Cortland Farmers Market
Residents and prospective tenants consistently praise the leasing team (Keila and Georgia named repeatedly) for patience and professionalism, and note the building itself is clean and recently updated with quality finishes. Maintenance responds promptly to unit issues. The downtown location near the Farmers Market attracts renters seeking walkability and neighborhood buzz. However, a subset report frustrating gaps: three fire alarms triggered without explanation or apology, management that takes weeks to answer emails, tour appointments that were cancelled or the office simply closed without notice. One resident waited six months for a deposit refund after a dispute over a late-fee charge. These aren't universal, but they suggest coordination breaks down under stress.
