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AVA Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 645 Google reviews · How we rank ›

4.1(645) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
AVA Apartments
Service
Luxury High-Rise Apartments
Reviews
645

What we found

Staff members Nussly, Frank, and Daphney consistently earn five-star ratings for genuine warmth and problem-solving across leasing and maintenance. This warmth masks deeper infrastructure problems: one resident endured roaches, non-functional gates, A/C that ran continuously yet never cooled below 80 degrees, water outages with no notice, and unresolved billing disputes after move-out.

The property markets resort-style pools and fitness amenities, yet repairs and office-to-maintenance handoffs appear inconsistent. Positive reviews focus entirely on individual staff, not the apartment itself, while the one critical review details months of unresolved mechanical and administrative failures. The contrast suggests friendly faces cannot always compensate for operational breakdowns.

Praised for
  • staff kindness and attentiveness
  • quick maintenance response
  • beautiful property
  • responsive office support
Watch-outs
  • major unit defects not fixed before move-in
  • poor office-to-maintenance communication
  • pest problems (roaches)
  • unreliable utilities (water shutoffs)
  • A/C malfunction despite daily running
  • parking lot gates not working
  • deposits not returned after disputed charges
  • unresponsive management after move-out
friendly-staffmaintenance-quickmaintenance-slowoutdated-unitspest-problemsunresponsive-officeunexpected-fees
Best for: Residents who prioritize staff relationships and can tolerate infrastructure inconsistencies.
Think twice if: You need reliable climate control, pest-free living, dependable utilities, or secure parking gates. Move-out billing disputes may not resolve quickly.

What's working here

  • Staff personal attention and problem-solving
  • Quick maintenance response on some requests
  • Pet-friendly
  • Resort-style amenities

Read this before you tour

  • Staff members praised by name: Nussly (office), Frank (maintenance), Daphney (leasing)
  • Move-in delays: unit flooring incomplete, requiring re-work after resident moved in
  • A/C unit sealed improperly, caused roof leak and ceiling replacement
  • Fire extinguisher not refilled for months despite repeated office notification
  • Water shutoffs occurred multiple times with no advance notice; longest outage under one week
  • Carpet cleaning credit ($75) promised but never received
  • Security deposit not returned after disputed short-term lease and utility charges; management unresponsive months after move-out

What residents say

Luxury High-Rise Apartments
Staff warmth and responsiveness valued; infrastructure failures and move-in quality issues undermine premium positioning.

Side by side with nearby options

  • Rated 4.1 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

Why this score

How We Score
Star rating 40
Review volume 100
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

The numbers behind the score

5
470
4
27
3
8
2
12
1
128

Contact the property

Address
8401 Skillman St, Dallas, TX 75231
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-19:00
Thursday
09:00-19:00
Friday
09:00-18:00
Saturday
10:00-17:30
Sunday
Closed

As listed on Google.

In their own words

Services listed
Pet-friendly apartmentsStudio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsFitness center with cardio and strength trainingResort-style swimming poolsClubhouse with coffee and tea bar
Published prices
Application and admin fee
$99
Studio (A8S) 1 bed 1 bath 746 sq ft
$954 to $1,074 /month
1 bedroom (A10) 1 bed 1 bath 800 sq ft
$867 to $977 /month
1 bedroom (A5) 1 bed 1 bath 667 sq ft
$878 to $998 /month
1 bedroom (A9TH) townhome 1 bed 1 bath 753 sq ft
$982 to $1,077 /month
2 bedroom (B1) 2 bed 2 bath 845 sq ft
$1,218 to $1,338 /month

Credentials claimed:Managed by CAF Management

As published by the business on its own website; not independently verified.

Enquire about AVA Apartments

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Questions we get asked

Are pets allowed?
Yes. The business website lists pet-friendly apartments.
Does the complex have parking gates?
Yes, but one review reported the gates never worked during their tenancy.
What's included in the rent?
Your website lists in-home washer/dryer options, resort-style pools, fitness center, and clubhouse. One resident paid $99 for the application and admin fee.

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Last updated 2026-08-13