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Bel Air On Maple Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 95 Google reviews · How we rank ›

3.9(95) 63 composite score See reviews on Google ✓ Google-verified
Luxury
Bel Air On Maple Apartments
Location
Dallas
Service
Luxury
Reviews
95
Ranking
#418 in Luxury
Best for
Professionals who work near Parkland and want short commutes; those without frequent overnight guests.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Maintenance responds fast when needed, and several tenants praise the location and amenities. Victor, the maintenance person, earns consistent mention for efficiency and kindness.

However, management vacancies leave concerns unaddressed for months. Guest and resident parking rules are enforced harshly with towing. Move-out bills often include charges residents dispute as normal wear and tear. Common hallways, gates, and grounds maintenance are inconsistent and sometimes visibly neglected.

Praised for
  • emergency maintenance response
  • quick repairs
  • property amenities
  • staff professionalism (especially Victor in maintenance)
  • convenient location near Parkland and downtown
Watch-outs
  • aggressive towing and parking enforcement
  • lack of management continuity and oversight
  • excessive move-out charges
  • dirty common areas
  • lease contract misrepresentation
maintenance-quickunresponsive-officesecure-parkingunexpected-feesmodern-amenities
Best for: Professionals who work near Parkland and want short commutes; those without frequent overnight guests.
Think twice if: You have frequent visitors, expect lenient move-out inspections, or need consistent property management presence. Towing is strictly enforced and hallway cleanliness has been inconsistent.

What Reviewers Like

  • fast emergency maintenance response
  • excellent maintenance technician (Victor)
  • premium location near Parkland and downtown Dallas
  • pet-friendly amenities

What to Know Before You Tour

  • Victor is named maintenance technician praised for prompt, efficient repairs and responsiveness
  • John and Catherine noted for smooth leasing process
  • Property manager absences described as lasting 6 months or longer
  • Guest parking: 3 complimentary passes per month lasting 12 hours each; additional passes $5 per pass
  • Guest and resident cars reported towed for expired passes, spot-switching, and minor violations
  • Move-out charges include painting, carpet cleaning, stove cleaning, bathtub cleaning, and electrical reconnections, totaling $950 or higher in recent cases
  • Dog park reported as muddy with minimal grass; outdoor faucets leak persistently
  • Gate frequently broken; building described as having stray cats and roaches in some units

What Stands Out

Luxury
Fast emergency response and Victor's maintenance praised, but management vacancies, inconsistent hallway cleaning, and aggressive towing undermine the luxury positioning. Move-out billing disputes common.

Compare with Nearby Apartments

  • Rated 3.9 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How We Scored It

How We Score
Star rating 26
Review volume 86
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
58
4
12
3
4
2
4
1
17

Location & Contact

Address
5219 Maple Ave, Dallas, TX 75235

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsDog parkResident loungePet-friendly communityFully equipped kitchensCovered parking with elevator access

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How quickly can maintenance respond to emergencies?
One tenant reported a plumber arriving within 5 minutes for a late-night plumbing emergency.
What are the guest parking rules?
Residents receive 3 complimentary guest passes per month, each valid for 12 hours. Additional guest passes cost $5 each. The property tows vehicles with expired or invalid passes.
What am I charged for at move-out?
Recent tenants report being charged for stove cleaning, bathtub cleaning, apartment cleaning, carpet deep cleaning, painting, and electrical reconnections, with bills totaling $450 to $950 even when tenants believed they left units in good condition.

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Last updated 2026-09-16