Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Karen's consistent excellence as a leasing agent draws praise, and when maintenance responds it often moves quickly. But the complex struggles with the fundamentals: units arrive dirty, repairs drag on even for essentials like air conditioning, and move-out billing disputes upset departing residents. Management changes frequently, leaving tenants uncertain who to call. Common areas (parking garage, pool, trash zones) feel neglected.
Staff warmth masks structural problems. One tenant documented a three-year pattern of temporary fixes instead of lasting repairs, leaked balcony doors with mold, understaffed grounds maintenance, and overflowing dumpsters. Another paid $800 in unexpected rent because a promised promotion was never applied. The property's "luxury" label conflicts sharply with what long-term residents actually experience.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Residents consistently praise leasing staff (particularly Shelley and Alan), maintenance response times averaging same-day or next-day fixes, and smart home conveniences like app-controlled locks and keypad entry. The community draws families and pet owners for its dog park areas, pool, and location near Trinity Park and restaurants, though one resident complained that AC was not adequately cooled during hot weather.
Landing at REVL Crockett Row offers furnished apartments for stays ranging from short-term to extended monthly arrangements in Fort Worth's Cultural District. Their website lists full kitchens, in-unit laundry, resort-style pool, a 24-hour gym, and dedicated workspace designed for corporate tenants.
Most reviewers praise the location, modern interiors, and attentive leasing team, particularly naming Gabby, Madison, Luis, Junior, and Hernan. However, a vocal minority reports severe ongoing problems: thin walls that carry weekend noise from West 7th Street, persistent plumbing failures with repeated water shutoffs, hallways that smell of pet urine, and surprise fees appearing months after lease start. The split between five-star and one/two-star reviews reflects a real divide between those who had smooth moves and pleasant staff interactions versus those who endured infrastructure issues, cleanliness lapses, and billing transparency failures. Parking and security concerns also surface in reviews, including towed vehicles on move-in night and homeless individuals in the garage. One resident noted that actual monthly costs exceeded advertised rent by roughly $300 due to mandatory internet, garbage fees, and insurance charges. Maintenance responsive to work orders is mentioned positively, yet systemic issues like frozen pipes affecting multiple units suggest deeper facility management problems.
Last updated 2026-09-16