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Bluffs at Midway Hollow

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 305 Google reviews · How we rank ›

3.9(305) 66 composite score See reviews on Google ✓ Google-verified
LuxuryGarden Style (1-4 stories)
Bluffs at Midway Hollow
Location
Dallas
Services
Luxury, Garden Style (1-4 stories)
Reviews
305
Ranking
#345 in Luxury
Best for
professionals and families seeking quiet apartments with responsive maintenance and quality amenities

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Long-term residents praise responsive maintenance, clean grounds, and staff friendliness; many report peaceful living. Recent complaints center on unresolved noise and neighbor disputes, persistent pest problems, broken elevators, and strict parking enforcement. Quality of experience appears heavily dependent on individual circumstances and staff member assigned.

Recent shift: Recent weeks show a sharp divide: long-established residents (2-3 years) report consistently positive experiences, while newer residents report serious unresolved issues (noise, pests, elevator failures), suggesting possible deterioration in enforcement and maintenance standards.

Praised for
  • responsive maintenance and staff
  • clean grounds and well-maintained units
  • friendly leasing team (especially Shannon)
  • quiet, peaceful community
  • good proximity to retail
Watch-outs
  • unresponsive to noise complaints and neighbor issues
  • persistent roach infestation
  • elevators out of service for months
  • rigid parking enforcement and towing
  • management dismisses legitimate concerns
responsive-managementmaintenance-quickfriendly-staffquiet-communityclean-groundsmaintenance-slownoisy-neighborspest-problemsunresponsive-office
Best for: professionals and families seeking quiet apartments with responsive maintenance and quality amenities
Think twice if: noise complaints and pest issues are unresolved; management does not enforce neighbor conduct consistently

What Reviewers Like

  • responsive maintenance team
  • clean, well-kept grounds and units
  • exceptional leasing staff (especially Shannon)
  • resort-style amenities

What to Know Before You Tour

  • Shannon and Michelle named as exceptional staff members
  • Spin studio and strength training equipment available
  • Two resort-style swimming pools
  • Dog park with agility course
  • Multiple elevators reported out of service for months
  • Pest control spraying weekly has not resolved roach infestation in some units
  • Parking enforcement policy includes towing for registration lapses

What Stands Out

Luxury
Staff responsiveness and ground cleanliness praised, but noise enforcement and pest control failures undermine luxury positioning.
Garden Style (1-4 stories)
Well-maintained grounds and quiet community experience for residents without noise neighbor conflicts.

Compare with Nearby Apartments

  • Rated 3.9 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How We Scored It

How We Score
Star rating 26
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
196
4
22
3
10
2
8
1
69

Location & Contact

Address
3900 W Northwest Hwy, Dallas, TX 75220
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Studio apartmentsOne bedroom apartmentsTwo bedroom apartmentsThree bedroom apartmentsTownhomes with private yardsResort-style swimming poolsSpin studioStrength training equipment

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Do the apartments include resort-style amenities?
Yes. The community has two resort-style swimming pools, a spin studio, strength training equipment, a business lounge with conference room, a dog park with agility course, and a sky lounge with Dallas views.
What is the parking policy?
The community enforces parking regulations strictly; vehicles not properly registered have been towed without warning. The policy does not offer grace periods or warnings before towing.
How responsive is maintenance?
Residents report maintenance is typically quick and friendly. However, some structural issues like multiple broken elevators have remained unrepaired for months.

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Last updated 2026-09-16