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Brady Residences

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 175 Google reviews · How we rank ›

4.3(175) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
Brady Residences
Service
Luxury High-Rise Apartments
Reviews
175

What we found

Staff members like Felix, Sophie, Kristian, and Colleen deliver genuine hospitality, and recent gym and pool renovations earn consistent praise from those living through the work. However, the August 2026 ownership change to Karlin Real Estate and shift to ZRS management has fractured the community. The removal of the Katy Trail security gate, months of early-morning construction noise, repeated car break-ins, and dismissive responses to safety concerns dominate recent reviews. Long-term residents report feeling deprioritized despite amenity fee hikes; newer residents who toured recently describe a beautiful property mid-refresh. The divide reflects the tension between investment-driven renovation and resident experience.

Management's approach to policy changes-notably requiring non-disclosure agreements to waive cancellation fees, and claiming security is "each resident's responsibility"-has fueled anger among those who moved here for the former boutique luxury atmosphere. The building's physical transformation appears genuine, but trust in leadership has severely eroded.

Praised for
  • Staff attentive and professional
  • Modern renovations and new equipment
  • Prime Uptown and Katy Trail location
  • Concierge and guest accommodations helpful
Watch-outs
  • Prolonged construction noise and disruption
  • Security gate removal and open property access
  • Car break-ins and parking safety concerns
  • Unresponsive management to resident complaints
  • Amenity fee increases despite limited access
  • Shift toward profit over resident care after ownership change
responsive-managementmaintenance-quickmaintenance-slowfriendly-staffunresponsive-officemodern-amenitiesunexpected-feesnoisy-neighbors
Best for: Relocating professionals prioritizing location and modern finishes over near-term construction disruption.
Think twice if: Renovations will last several more months with early-morning drilling; security gate reinstallation is promised but not yet complete; car break-ins have been frequent; management responsiveness to concerns is inconsistent.

What's working here

  • Prime Katy Trail and Uptown location
  • Recently upgraded gym and pool areas
  • Knowledgeable, welcoming front-line staff
  • Guest suite accommodations during construction

Read this before you tour

  • Staff members named: Felix, Sophie, Kristian, Colleen, Coco, Carlos, Danielle, Araceli
  • August 2026 ownership change to Karlin Real Estate; management contracted to ZRS
  • Gym renovation completed with new equipment and lighting
  • Security gate to Katy Trail removed; courtyard under renovation; gate reinstatement promised by management
  • AC failure documented (one unit reached 82°F with no resolution after four days and multiple requests)
  • Five vehicle break-ins reported in six months by one resident
  • New NDA policy reportedly offered to residents seeking early lease exits
  • Amenity fee increased from $50 to $75 per month during renovation period

What residents say

Luxury High-Rise Apartments
Staff professionalism and updated amenities praised, but security removal, prolonged construction, and management dismissal of resident concerns have eroded luxury positioning.

Side by side with nearby options

  • Rated 4.3 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

Why this score

How We Score
Star rating 50
Review volume 97
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

The numbers behind the score

5
139
4
2
3
2
2
4
1
28

Contact the property

Address
2728 Cedar Springs Rd, Dallas, TX 75201
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsjunior 1 bedroom apartmentspenthouse apartmentsoutdoor yoga and pilates24/7 conciergeoutdoor grills with open-air dining
Published prices
Application Fee
$125.00
One-time Mandatory Administration Fee
$350.00
Pest Control
$5.00 monthly
Trash Fee
$35.00 monthly
Amenity Fee
$125.00 monthly
Late Fee
10% of 1 month's rent per occurrence

As published by the business on its own website; not independently verified.

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Questions we get asked

Is the security gate back up?
No. Management has promised to reinstate the gate after courtyard renovations complete, but timeline is unconfirmed. Gate removal occurred without prior notice to residents.
How long will construction last?
Ongoing as of August 2026. Gym renovation has finished; pool and courtyard work continues. Individual unit renovations are expected to follow, meaning noise may persist for months.
What amenities are accessible right now?
The newly renovated gym is complete. Pool and courtyard areas are under renovation with limited or no access. Management states 1-2 of 3 community spaces remain available at any time.

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Last updated 2026-08-13