16 low data
Home2
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury High-Rise Apartments
Briella Fort Worth Apartments
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
- Services
- Luxury High-Rise Apartments, Affordable & Income Restricted Housing
- Reviews
- 392
What we found
Office staff consistently stand out as warm and helpful, and newer residents praise the leasing process and affordability. Long-term residents report serious ongoing problems: persistent pest infestations despite repeated complaints, slow response to plumbing and appliance repairs, and towing practices that catch residents off guard. Maintenance responds when problems are escalated, but tenants say routine requests go unaddressed until City code enforcement steps in.
Recent shift: Yes. The most recent detailed review (one month ago) was highly positive about management and staff care. The two most recent reviews (within a week) are one five-star praise for office staff and one one-star complaint about roaches and months-long pest control failures, suggesting ongoing volatility between positive leasing experiences and resident frustration over unresolved issues.
Praised for
- friendly office staff (Crystal, Isa, Yanira)
- welcoming leasing experience
- affordable pricing
- responsive maintenance team
Watch-outs
- pest control failures (roaches, gnats)
- maintenance response delays
- plumbing and appliance issues
- pool access restricted by cleaning schedules
friendly-staffmaintenance-slowpest-problems
Best for: Short-term renters prioritizing low cost and good customer service at move-in.
Think twice if: You are planning to stay longer than a year or depend on quick maintenance response; pest issues and repair delays are persistent complaints.
What's working here
- affordable rents with move-in specials
- attentive front office team
- on-site amenities (pool, barbecue, picnic area)
- located in Fort Worth's East area
Read this before you tour
- Crystal, Isa, Yanira named as standout office staff
- maintenance team described as friendly but sometimes unreachable by phone
- tenants report having to involve City of Fort Worth Code Compliance to force stove and refrigerator repairs
- towing costs cited at $333 minimum per vehicle
- HVAC/duct cleaning scheduled every other Thursday
- pest control service is tenant-paid but reportedly underutilized
What residents say
- Affordable & Income Restricted Housing
- Praised for affordability and attractive move-in specials, but long-term residents report safety and habitability issues (pests, plumbing, appliances) that disadvantage lower-income tenants.
Side by side with nearby options
- Rated 3.5 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
- Has more Google reviews than 95% of the businesses in this directory.
Why this score
How We Score Star rating 2
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
The numbers behind the score
5
212
4
23
3
18
2
12
1
127
Contact the property
- Phone
- +1817-409-8762
- Address
- 6011 Oakland Hills Dr, Fort Worth, TX 76112
Last verified 2026-08-13
When the office is open
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- 10:00-17:00
- Sunday
- Closed
As listed on Google.
In their own words
Services listed
PoolBarbecue areaPicnic areaContemporary finishesQuartz countertops
Published prices
- Administrative and application fee
- $99
- Lease special
- One month free
Credentials claimed:Equal housing opportunity
As published by the business on its own website; not independently verified.
Questions we get asked
- What move-in deals are available?
- Their website lists a lease special of one month free, plus an application fee of $99. Recent reviews mention a prize wheel offering move-in cost credits or gift baskets.
- What should I know about maintenance requests?
- Office staff respond well to requests, but follow-up can stall; one tenant had to contact City code enforcement twice to get a stove replaced and a refrigerator fixed. Pest control is available but reportedly underutilized.
Similar apartment complexes nearby
66
Casa Villa
3.9(234)✓ Google-verifiedPublishes prices
Staff members Javier, Lucy, Adriana, and Elizabeth earn consistent praise for patience and care. However, management and leasing roles turn over rapidly, and one recent resident reported moving into a unit with dirty carpet, non-functional kitchen drawers, and a hole in the dining room floor that took a week to submit for repair after a 48-hour promise went unmet. The property itself attracts long-term residents who value its quiet atmosphere. A maintenance manager stands out for emergency AC response during summer heat. Office availability remains inconsistent, and move-in standards appear to lack oversight at times.
Luxury High-Rise Apartments
59
The Crosby Apartments
3.3(200)✓ Google-verifiedPublishes prices
Five-star reviews praise Tyler and Jessica for patient leasing assistance and affordability, plus quick fixes on urgent maintenance. One-star reviews describe months-long waits for repairs (windows, AC), active pest infestations, mold, persistent water leaks, and serious safety issues including gunshots and theft indicators in the parking lot. The split mirrors deeper systemic problems: excellent first impressions collapse into unresponsive management once residents move in.
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing