Office staff earn consistent praise for responsiveness and kindness, and some residents report genuine peace of mind since moving in. However, the property struggles with slow or absent maintenance, persistent pest issues, and unexpected fee stacking that goes well beyond quoted rent. Newcomers report months-long waits for repairs (ovens, stoves, water), recurring roach and rat infestations despite paid pest control, and management adding charges for trash, water, pest control, and utilities that were not disclosed at lease signing.
Last verified 2026-08-13
As listed on Google.
Credentials claimed:Now accepting House Choice Vouchers
As published by the business on its own website; not independently verified.
Magnolia Trace draws praise for clean grounds, a resort pool, and a few standout staff members, but struggles with office responsiveness and billing clarity. The property appeals to quiet-seeking seniors, though some tenants report unresolved maintenance issues and frustration with management consistency.
Visitors note the quiet, peaceful grounds and solid upkeep overall. However, some residents report difficulty getting maintenance done despite paying rent on time, with staffing gaps that may affect response times.
Most residents praise the friendly staff, clean grounds, and peaceful setting, with many calling maintenance responsive to requests. However, a handful report serious maintenance failures-broken toilets left unfixed, damaged kitchen floors not replaced-and one flagged a gap in trash service specifically for seniors, which management has not addressed.
Last updated 2026-08-13