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Crystal Springs

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 116 Google reviews · How we rank ›

4.8(116) 81 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
Crystal Springs
Service
Luxury High-Rise Apartments
Reviews
116

What we found

Residents consistently praise the staff, especially leasing consultants Stevie, Hannah, Kayci, and Emily, for attentive service and smooth processes. Units feature quality finishes, strong soundproofing when working properly, and access to resort-style amenities-though several long-term occupants report sound carries between units and management enforcement of noise rules feels uneven. Community events and maintenance response times draw particular approval, but complaints about late-night music, marijuana smell, uncleaned common areas, and aggressive move-out charges persist in more recent reviews, with some tenants feeling certain buildings get less attention than others.

About half the negative reviews focus on construction quality and noise bleed from neighbors, while others cite management handling of complaints and enforcement gaps. The strongest advocates describe the property as a gem overlooking the Trinity River with genuine care taken to maintenance, while skeptics call the materials substandard for the price and suggest the amenities mask day-to-day living frustrations.

Praised for
  • responsive staff and leasing team
  • beautiful apartment finishes and views
  • top-tier amenities (pool, fitness, sky deck, gaming)
  • quiet units with sound isolation
  • quick maintenance response
Watch-outs
  • thin walls and noise from neighbors
  • inconsistent noise enforcement and after-hours disturbances
  • management neglect of common areas in some buildings
  • high move-out charges and damage disputes
  • parking garage overcrowding and chaos
responsive-managementclean-groundsmaintenance-quicknoisy-neighborsmodern-amenitiesfriendly-staffunexpected-feesquiet-community
Best for: Professionals seeking luxury apartments with quality staff service and modern amenities.
Think twice if: Long-term residents concerned about noise carry between units, inconsistent noise enforcement, and potential surprise move-out charges should verify unit location and building reputation before signing.

What's working here

  • attentive leasing and management staff
  • modern luxury finishes and prime River District location
  • extensive amenities including pool, fitness, gaming, and sky deck
  • quick maintenance response times

Read this before you tour

  • Leasing staff named: Stevie (praised twice), Hannah, Kayci, Emily, Avery
  • Management staff: Emily and Jeff
  • Maintenance praised for fast response times
  • Move-out disputes reported: residents charged for minor marks (dish soap stains)
  • Noise complaints center on after-10pm music, marijuana odor on 5th floor, vacuum use at 7am, neighbors' sound carries through thin walls and ceilings
  • Building 2 reportedly neglected compared to Building 1
  • Trinity River walking trail nearby but adjacent homeless encampment noted
  • Dog waste enforcement gaps mentioned

What residents say

Luxury High-Rise Apartments
Modern finishes and amenities praised, but construction quality and sound isolation questioned by long-term residents.

Side by side with nearby options

  • Rated 4.8 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

Why this score

How We Score
Star rating 77
Review volume 90
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

The numbers behind the score

5
108
4
1
3
0
2
2
1
5

Contact the property

Address
5332 Trinity River Trl, Fort Worth, TX 76114

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-19:00
Wednesday
09:00-18:00
Thursday
09:00-19:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
Studio, 1 & 2 bedroom apartments24-hour fitness centerResort-style poolOn-site dog parkOpen-air sky deckSpeakeasyGaming loungesCo-working spaces
Published prices
Studio floor plan S1
$1390.00/mo (12 months)
Studio floor plan S2
$1402.00/mo (12 months)
Studio floor plan S4
$1465.00/mo (12 months)
1 bedroom floor plan A3
$1700.00/mo (12 months)
1 bedroom floor plan A5
$1784.00/mo (12 months)
1 bedroom floor plan A6
$1690.00/mo (12 months)

As published by the business on its own website; not independently verified.

Enquire about Crystal Springs

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Crystal Springs. We only share your details with providers relevant to your request.

Questions we get asked

What is the starting rent?
Studio units start at $1390/mo (12-month lease) for the S1 floor plan. One-bedroom units range from $1690–$1982/mo depending on layout; two-bedroom units from $2289–$2393/mo.
Are there parking and EV options?
Yes, the property has a parking garage with EV charging stations, though reviewers note it can be crowded.
Do you allow dogs?
Yes, there is an on-site dog park. However, reviewers mention enforcement of pet cleanup around the property could be stricter.

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Last updated 2026-08-13