Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Residents speak warmly of the peaceful, clean community and the named staff who go out of their way to help. Martha, Keda, and Kiya appear consistently in praise for flexibility and respect. The property feels safe and family-friendly, with an afterschool program mentioned. However, office coverage gaps and difficulty reaching staff by phone have frustrated prospective renters trying to visit or inquire.
One visitor arrived during posted business hours only to find no one available, and multiple phone attempts went unanswered. These service breakdowns stand in sharp contrast to the community warmth residents report once living here.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Residents report persistent problems with maintenance response times and repair quality, describing units in poor condition and staff who fail to follow through. Office staff are hard to reach by phone, and complaints about noise disturbances or lease violations receive slow or no action, leaving frustrated tenants who feel the property deteriorates while enforcement remains selective.
Tenants with years of tenure describe attentive maintenance that responds quickly to work orders and office staff-particularly Anahi, Jazmin, and Lisse-who are consistently kind and helpful. The community feels peaceful and well-maintained, with clean pools and grounds. Many residents highlight long stays of three to ten years, suggesting strong retention. Staff professionalism and willingness to solve problems appear to define the resident experience, though the review set does not detail unit condition, noise levels, or specific amenities in depth.
Ambria Blackmon, the property manager, is the standout draw here. Reviewers describe her as exceptionally patient, knowledgeable, and willing to go beyond standard help-answering questions clearly, walking families through applications, and working with each resident's unique needs. The community itself earns steady praise for being quiet and welcoming, with rent that residents call reasonable. Staff turnover or inconsistency off-hours is not mentioned, and the one resident with three years' tenure reports no significant problems beyond routine maintenance. Service depends heavily on one person; if Ambria leaves, the experience may shift noticeably.
Last updated 2026-09-16