Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Recent reviews split sharply between residents who praise specific staff members for swift repairs and those describing months without air conditioning or hot water. The sharp divide reflects a management transition roughly a year ago: newer five-star reviews highlight Alma, Carlos, and Crystal handling problems promptly, while established one-star reviews detail systematic neglect of aging buildings, uncontrolled pest issues, and company resistance to repairs unless forced by city code compliance. The business owns older historic properties marketed on charm and affordability, but infrastructure maintenance remains deeply inconsistent.
Staff competence matters here: when a single attendant like Armando or Crystal is reached, fixes happen within hours. The real problem is the company does not answer phones, ignores repeated work orders, and only moves when residents invoke city code compliance or break leases with legal help. One recent reviewer noted Dallas Code Compliance sees them as a chronic problem company.
Last verified 2026-09-16
As listed on Google.
Operating:15 Years Strong
As published by the business on its own website; not independently verified.
Over the past two years, Le Parc's management has earned widespread complaints about unresponsive maintenance and seasonal climate control lapses, leaving tenants without hot water or AC for extended periods. A recent management change has drawn one positive review praising responsiveness, but 79% of reviews remain one or two stars, citing mold, plumbing backups, pest problems, and repeated gate failures across the complex.
Residents report severe, ongoing maintenance failures spanning washers (out over a year), repeated AC breakdowns (four times in one month alone), and a pool closed for two years. Management does not follow through on repair promises, and rent has increased despite deteriorating conditions.
Live Oak Manor has mixed experiences tied to which management company runs it. Residents consistently praise individual staff members like Gavin and Javier for responsiveness, and note the apartments themselves are modern and attractive. However, a significant block of recent tenants report ongoing problems with maintenance of common areas, pest control, noise from thin walls, and disputed parking enforcement, with management blamed for not responding to repeated complaints.
Last updated 2026-09-16