Core details are sourced from this business's Google Business Profile (checked 2026-09-16).
Strong individual staff, particularly Daisy and Melissa in management, draw consistent praise for responsiveness and care. The property itself is quiet and clean for satisfied tenants. However, a troubling pattern emerges: the office is frequently closed during posted business hours, pest control rarely shows up, maintenance backlog is severe, and multiple residents report roach infestations. Several tenants also describe surprise monthly charges, unreturned deposits, heating and cooling failures, and a neighborhood marked by crime. Two positive recent edits suggest some resolution, but the gap between intention and follow-through is stark.
Last verified 2026-09-16
As listed on Google.
Most residents praise fast maintenance work and quiet surroundings. A standout technician named Larry earns consistent recognition for quick, reliable repairs and a friendly demeanor. Office responsiveness varies, and some staff interactions create friction, though management has worked to resolve specific concerns.
Most reviewers praise the leasing team (Rosa, Nataly) and maintenance crew (Christian, Levi) for quick turnarounds and helpful service. The grounds stay clean, the pool runs well, and rents feel fair. However, long-term residents report persistent water leaks unresolved for years despite repeated requests, creating unsafe conditions for families. Management responses to these issues remain slow and dismissive.
Staff warmth and attentiveness stand out across positive reviews, particularly leasing agent Jenni and manager Khamry, who reviewers say go above and beyond. Maintenance responds quickly when called. Pricing appeals to budget-conscious renters, and ongoing renovations signal improvement. However, serious issues emerge in complaint reviews: unready units at lease start, mouse droppings in units, disputed lease cancellations with protracted refund timelines, and incomplete air conditioning installations. The stark 49% five-star to 43% one/two-star split reflects this polarization. Property management appears inconsistent. While many recent residents praise the leasing experience and property improvements, earlier complaints highlight gaps between promises and delivery, particularly around unit readiness and pest control. Prospective tenants should verify move-in dates and unit condition in writing before signing.
Last updated 2026-09-16