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Flats at Brentwood

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 323 Google reviews · How we rank ›

4.0(323) 67 composite score See reviews on Google ✓ Google-verified
LuxuryAffordable Housing
Flats at Brentwood
Location
Brentwood-Oak Hills, Fort Worth
Services
Luxury, Affordable Housing
Reviews
323
Ranking
#325 in Luxury
Best for
Applicants prioritizing attentive leasing support and quick application processing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Isai Camacho and other leasing staff earn consistent praise for attentiveness during the move-in process, and residents often feel heard during initial interactions. Once moved in, however, experiences diverge sharply: some report quick maintenance response, while others describe lengthy delays and incomplete repairs, including a Section 8 unit that failed reinspection after management was given time to correct violations. Parking registration errors led to unexpected tows, and online payments have caused processing and late-fee disputes.

Recent shift: Recent reviews (past month) show polarization: five-stars praise leasing staff by name, while one-stars cite unresolved maintenance, communication gaps, and application-process frustration. No clear trend toward improvement or decline.

Praised for
  • staff friendliness and leasing support
  • quick move-in process
  • landscaping and unit condition
  • responsive staff during application
Watch-outs
  • maintenance delays and incomplete repairs
  • poor communication and responsiveness
  • parking confusion and towing issues
  • online payment system failures
  • pest control absent
responsive-managementpoor-communicationmaintenance-slowmaintenance-quickfriendly-staffunresponsive-officeunexpected-fees
Best for: Applicants prioritizing attentive leasing support and quick application processing.
Think twice if: Section 8 renters or those with maintenance-heavy needs; communication inconsistency and repair delays have been documented.

What Reviewers Like

  • experienced leasing team (Isai Camacho, Kieyana praised by name)
  • flexible move-in accommodations
  • well-maintained grounds and landscaping

What to Know Before You Tour

  • Isai Camacho and Kieyana mentioned by name as knowledgeable leasing staff
  • Section 8 unit failed reinspection despite management being given repair time
  • Parking registration led to two consecutive tows of same vehicle
  • Maintenance issues included broken garbage disposal, dishwasher, exposed wiring, leaking toilet, non-working outlets, drainage problems, ceiling water leak, gnats
  • Online payment system caused NSF and late fees
  • One unit had dishwasher never hooked up since March move-in
  • Pest control not observed by residents

What Stands Out

Affordable Housing
Section 8 unit failed federal reinspection after management repairs; reviewer had to document everything to protect her record.
Luxury
Leasing staff responsive and accommodating; landscaping praised; but post-move-in maintenance inconsistent.

Compare with Nearby Apartments

  • Rated 4 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How We Scored It

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating Breakdown

5
215
4
20
3
23
2
15
1
50

Location & Contact

Address
2100 E Loop 820, Fort Worth, TX 76112
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
2-bedroom apartments3-bedroom apartmentsfitness centerpoolon-site laundrypet-friendly housingwalk-in closetsprivate patios or balconies

Credentials claimed:Equal Housing Opportunity, ADA accessible

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Are pets allowed?
Yes, their website lists pet-friendly housing as an available service.
What happens if a maintenance request is not completed quickly?
Experiences vary widely. Some residents report responsive service; others describe delays lasting months, and one Section 8 unit failed federal inspection because repairs were not completed after management was given time to fix them.
Is there on-site parking?
Yes, but registration process has caused confusion; at least one resident had the same vehicle towed twice on consecutive days despite having a QR-code permit and following the registration process.

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Last updated 2026-09-16