Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Reviewers praise the leasing experience and unit quality, particularly highlighting Deepali's customer service and quiet, well-maintained buildings. However, recent complaints center on noise disturbances from neighbors, undisclosed tech fees, and unresolved conflicts with management over advertised promotions and fee waivers.
Recent shift: Recent one-star reviews (within 2 months) signal a shift: earlier five-star reviews focused on leasing and unit quality; newer complaints center on management responsiveness to neighbor disputes and fee transparency.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Most residents report a quiet, well-kept community where maintenance acts fast and office staff like Erin and Portia are genuinely helpful. One past complaint about unreachable phone lines may reflect earlier management, not current practice.
Most residents love Treehaus for its distinctive loft design, abundant windows, and attentive staff. One longer-term resident cited persistent build-quality problems and inconsistent management responses, though recent reviews suggest improvements have been made.
Residents and tour-takers consistently praise Burnett Lofts' leasing team for genuine warmth and professionalism. Staff like Alexis, Steven Liggins, and Maya guide applicants through paperwork and move-in rapidly, often in days. The newer property feels clean and quiet, with on-site fitness and active maintenance response. Pet fees and monthly fees are transparent and clearly stated on their website. Oak Cliff location sits near Bishop Arts District and Lake Cliff Park. One recurring frustration centers on the automated phone system and occasional postal delays to the mailroom, but these are minor against consistent praise for staff care.
Last updated 2026-09-16