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Grand Estates at Kessler Park

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 237 Google reviews · How we rank ›

3.3(237) 53 composite score See reviews on Google ✓ Google-verified
LuxuryAffordable Housing
Grand Estates at Kessler Park
Location
Oak Cliff, Dallas
Services
Luxury, Affordable Housing
Reviews
237
Ranking
#694 in Luxury

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Grand Estates markets itself as a convenient high-rise near downtown and Bishop Arts, yet reviewers across multiple years report a pattern of unresolved maintenance crises. AC failures recur throughout hot months without lasting repair; mold appears in vents and on sills despite tenant complaints; roaches are widespread; gates remain broken for months; and the emergency hotline does not function. Staff can be friendly when approached, and the grounds are initially appealing, but once maintenance issues arise, communication breaks down, requests disappear into a system without follow-up, and the office resists lease terminations even when conditions violate habitability standards.

Move-out experiences compound the frustration. Management charges thousands for carpet, painting, and repairs despite apartments arriving already worn and dirty, leaving tenants to document everything and dispute bills through formal channels. Security concerns (car theft, package theft) persist alongside recurring failures of gates, the app system, and the gym. While a few tenants over five years have praised the location and particular staff members, the overwhelming pattern describes a property where rent continues to rise but maintenance and management attention do not.

Praised for
  • convenient location near Bishop Arts and downtown
  • friendly staff when reached
  • appealing grounds and pool amenities
Watch-outs
  • chronic AC failures and unresponsive maintenance
  • widespread mold and pest infestations
  • poor communication and unresponsive emergency hotline
  • security issues: car break-ins, package theft, broken gates
  • excessive move-out charges for pre-existing damage
  • dirty pool and common areas
  • thin walls and noise complaints
  • gates and app access frequently unavailable
maintenance-slowunresponsive-officepest-problemspoor-communicationnoisy-neighborsunexpected-feesoutdated-units
Think twice if: Those who rely on working AC in summer heat, need responsive pest control, value functioning security gates, or plan to leave within a lease term should research thoroughly before committing.

What Reviewers Like

  • Location near Bishop Arts District, downtown Dallas, and major highways
  • pool and fitness center on-site
  • attached garages and gated entry

What to Know Before You Tour

  • Mr. Joseph recognized by one tenant as thorough maintenance responder who assists outside standard job scope
  • Emergency maintenance hotline reports invalid option errors and staff do not answer calls
  • Maintenance marking requests completed without visiting units
  • AC units consistently fail in heat waves; emergency AC unit installed reached only 92 degrees
  • Mold documented in AC vents, bathroom baseboards, window sills; AC replacement revealed extensive mold buildup never cleaned
  • Roaches identified as German cockroaches; management initially misidentified them as water bugs
  • City of Dallas inspected unit on July 4th holiday after tenant complaint of 12-day AC outage; property was fined
  • Amanda (manager), Irma, Sienna, Joanna (leasing staff) named in complaints

What Stands Out

Luxury
Location appeals, but maintenance delays, pest and mold crises, security failures, and noise undermine premium positioning.

Compare with Nearby Apartments

  • Rated 3.3 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How We Scored It

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 26
Profile completeness 100
Verification 30

Rating Breakdown

5
117
4
16
3
7
2
17
1
80

Location & Contact

Address
1520 N Beckley Ave, Dallas, TX 75203
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-18:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsoversized soaking tubsbuilt-in bookshelvesattached garagesgated entrypool

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

What happens if my AC breaks during summer?
Tenants report multiple failed attempts to fix AC through emergency maintenance, with one case lasting 12 days during a heat wave, during which the city of Dallas was contacted and the property fined. Lasting fixes require repeated requests or city intervention.
What should I document before moving in?
Reviewers strongly advise photographing floors, walls, carpets, cabinets, appliances, parking, and any damage before occupancy, and keeping all correspondence, because move-out charges are disputed frequently and the property is difficult to reach during disputes.
Are there security concerns at the complex?
Multiple reviewers report cars stolen and broken into, packages stolen from the package room, and gates left open for months because repair requests are not addressed. One tenant's car was broken into twice within the first year.

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Last updated 2026-09-16