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Grand Estates at Kessler Park

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 230 Google reviews · How we rank ›

3.4(230) 59 composite score See reviews on Google ✓ Google-verified
Affordable & Income Restricted HousingLuxury High-Rise Apartments
Grand Estates at Kessler Park
Services
Affordable & Income Restricted Housing, Luxury High-Rise Apartments
Reviews
230

What we found

Half the reviews are five-star; half are one or two. Long-term residents praise the downtown views, convenient location, and specific staff members like Irma, Mr. Joseph, and Johanna. But frequent complaints center on AC that stays broken for months despite multiple requests, cars stolen or vandalized inside gated parking, and maintenance marking jobs done when no one ever came. Rent is steep for these recurring failures.

Walls are paper-thin, letting traffic and neighbors bleed through at night. Package room, gym, and gates are often locked or left open without explanation. Leasing office staff are polite but seem unable to enforce accountability on the maintenance side or stop gate breaches. An inspector from Dallas found mold and extreme heat that resulted in city fines.

Praised for
  • friendly, responsive staff (named individuals praised)
  • good location near Bishop Arts and downtown
  • spacious units with updated finishes
  • grounds kept clean
Watch-outs
  • AC failures unresolved for weeks or months
  • security: cars broken into and stolen, gates left open
  • maintenance requests ignored or marked complete without completion
  • thin walls, noise from neighbors and traffic
  • package theft, amenities locked or inaccessible
friendly-staffmaintenance-slowunresponsive-officenoisy-neighborsoverpricedpest-problems
Best for: Renters prioritizing downtown location and staff friendliness; less suitable for those needing reliable AC or secure parking.
Think twice if: You need reliable air conditioning repair, secure parking, or quiet units; multiple reports of AC failures lasting months and cars broken into or stolen.

What's working here

  • walkable to Bishop Arts District and downtown Dallas
  • named staff consistently praised for responsiveness (Irma, Mr. Joseph, Johanna, Amanda, Starlitt)
  • spacious units with updated appliances and deep tubs

Read this before you tour

  • Named staff repeatedly praised: Irma, Mr. Joseph (noted for fixing jobs other maintenance staff leave incomplete), Johanna (leasing agent), Amanda (office staff), Starlitt, Denorris
  • Maintenance practice: requests marked complete without work done; city inspector found mold and 92-degree heat after five days without AC
  • Security: gates left open for months; cars stolen and broken into within first month of move-in
  • Walls so thin neighbors' conversations and closet doors audible from adjoining units
  • Packages found stolen from locked package room, contents scattered

What residents say

Affordable & Income Restricted Housing
Rent described as too high for services delivered; reviewers pay premium for basic needs left unmet.
Luxury High-Rise Apartments
Spacious updated units and downtown views appreciated; thin walls and noise issues undermine luxury feel.

Side by side with nearby options

  • Rated 3.4 against a 3.91 average across the 223 affordable & income restricted housing businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

Why this score

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
117
4
16
3
7
2
16
1
74

Contact the property

Address
1520 N Beckley Ave, Dallas, TX 75203
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-18:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentsAttached garagesGated entryPoolFitness centerOversized soaking tubs

As published by the business on its own website; not independently verified.

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Questions we get asked

What happens if my AC breaks?
Maintenance typically provides temporary fixes or delays. One tenant waited 12 days during a heat wave; the city had to intervene. The complex finally replaced the unit only after a city inspection and fine.
Is parking secure?
Gates are frequently left open for months due to repair delays. Multiple residents reported cars broken into and stolen. The complex disclaims liability in emails and keeps gates locked.
Are walls soundproof?
No. Reviewers report hearing neighbors' conversations, closet doors, and passing traffic clearly through the walls.

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Last updated 2026-08-13