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Highland Park Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 94 Google reviews · How we rank ›

3.7(94) 61 composite score See reviews on Google ✓ Google-verified
Luxury
Highland Park Apartments
Location
Fort Worth
Service
Luxury
Reviews
94
Ranking
#487 in Luxury
Best for
First-time renters and families seeking a quiet location with attentive leasing staff.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Leasing staff like Kenda, Perla, and Daisy earn consistent praise for professionalism and patience; several tenants credit them with smooth move-ins and welcoming first impressions. The quiet Fort Worth location and spacious units appeal to families and long-term renters, and maintenance responds well when engaged. However, multiple reviews describe severe delays in addressing maintenance requests, unresolved pest infestations, mold from water damage, and charges tenants dispute at move-out. The property is aging, and responsiveness varies sharply by staff member.

Recent shift: One reviewer noted increasing police calls and disturbances after initial quiet period; however, overall sentiment is stable, with strong recent praise (last 2 weeks) alongside longstanding complaints about maintenance and pest issues.

Praised for
  • responsive leasing staff
  • maintenance responsiveness (when engaged)
  • friendly community events
  • quiet location
  • spacious units
Watch-outs
  • maintenance responsiveness gaps and long delays
  • pest problems unresolved
  • water damage and mold
  • inconsistent staff behavior
  • unfair move-out charges
responsive-managementpoor-communicationmaintenance-slowquiet-communityoutdated-unitsfriendly-staffunresponsive-officeunexpected-fees
Best for: First-time renters and families seeking a quiet location with attentive leasing staff.
Think twice if: Maintenance delays, pest problems, and mold issues have persisted for some tenants; older buildings may require tolerance for cosmetic wear.

What Reviewers Like

  • Strong leasing team (Kenda, Perla, Daisy praised by name)
  • Quiet residential location
  • Spacious units and ample parking

What to Know Before You Tour

  • Leasing staff: Kenda, Perla Martinez, Daisy named as standouts
  • Maintenance: Mr. Bobby mentioned positively
  • Pest issues: mice infestation lasting 6+ months reported; property manager initially dismissed
  • Water damage and mold: leak unaddressed for months, water damage promised but not completed
  • Parking: back section assigned, office will not reassign
  • Move-out charges: carpet cleaning fees ($150) disputed and later waived on formal complaint
  • Community events: welcoming committee organized

Compare with Nearby Apartments

  • Rated 3.7 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How We Scored It

How We Score
Star rating 15
Review volume 86
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
48
4
13
3
6
2
7
1
20

Location & Contact

Address
5836 Highland Park Dr, Fort Worth, TX 76132
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Enquire about Highland Park Apartments

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Frequently Asked Questions

Can maintenance requests take a long time to be addressed?
Multiple reviewers report long delays or unresponsiveness, though some tenants praise quick completion. Document all requests in writing to protect yourself at move-out.
What is the neighborhood like?
Reviewers describe it as quiet and residential, though one noted occasional domestic disturbances. The location is close to The Shops at Clearfork and considered convenient.
Can I change my assigned parking space?
According to a resident review, the office will not reassign parking spaces in the back section; confirm your space before signing your lease.

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Last updated 2026-09-16