Recent months show marked improvement under new property manager Brianna, who residents credit with faster maintenance, genuine community investment, and resolving long-standing work orders. Earlier reviews flagged chronic phone issues, crime and break-ins, dirty common areas, and a neighborhood with youth disturbances at night. The split between very positive recent praise and older complaints suggests real operational turnaround, though safety and grounds upkeep remain watch-points.
Last verified 2026-08-13
As listed on Google.
Credentials claimed:Equal housing opportunity
As published by the business on its own website; not independently verified.
After two years, residents report that maintenance staff Marcelo, Alberto, and others respond quickly to work orders and solve problems efficiently, often explaining what went wrong and checking for future issues. Assistant Manager Carrie Williams earns consistent praise for treating residents with genuine care and addressing concerns professionally, creating a community where people feel heard and valued.
Residents consistently praise the maintenance crew for speed and attentiveness, naming Victor, Fernando, and Martha as standouts. Property managers like Tonique and Shanike earn high marks for professionalism and genuine care. The location near Uptown offers walkability to shops and services without a car. A vocal minority report months-long unresolved issues, hostile office staff, and slow emergency responses, though most residents describe service as dependable and staff as kind. Named maintenance workers and responsive leasing tours anchor positive experiences, while instances of negligence and poor communication undercut trust for affected residents.
Reviewers from several years ago praised the location and assigned parking, but recent complaints dominate. Pests, broken pool, rotted wood, leaking ceilings, and management unresponsiveness feature heavily in current resident reports. Security issues including car theft and unauthorized entry have also surfaced.
Last updated 2026-08-13