Residents consistently praise Robin, Christy, and Sherrie for genuine attentiveness and going beyond standard leasing help. The property itself earns high marks for cleanliness and upkeep; many mention feeling "at home" within weeks.
The community fosters real connection through events like morning coffee gatherings. One theft complaint and disputed security footage suggest occasional lapses, but this remains isolated against overwhelmingly positive operational experience.
Last verified 2026-08-13
As listed on Google.
As published by the business on its own website; not independently verified.
Residents praise fast, attentive maintenance and a welcoming staff who handle requests promptly. Recent management brought unit renovations and a stronger sense of community, though questions linger about services for applicants with severe disabilities.
Positano draws residents who value peace and appreciate staff like Sand and Jasmine for their responsiveness. Units are described as clean and quiet. However, recent years have brought serious friction: management has been widely criticized as dismissive during family emergencies (granting only days to clear apartments after resident death), deposits withheld for months, the elevator in Building 7 broken repeatedly, floors failing within months of move-in, and maintenance requests left unresolved. A shift to new management has not restored confidence; rudeness and inattention remain constant complaints. Seniors here often struggle with the balance between finding a calm home and dealing with an office that residents say lacks compassion. The property appears caught between older residents' fondness for the quietness and newer frustration over uncaring handling of grief, delayed refunds, and physical upkeep that falls short of what a senior community should provide.
When management is present and engaged, residents report a quiet community with fast maintenance and fair treatment. But inconsistent office operations, pest problems despite paid service, disputed deposit deductions, and slow refund responses create friction for new applicants and those seeking support.
Last updated 2026-08-13