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Luxia River East Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 554 Google reviews · How we rank ›

4.4(554) 75 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Luxia River East Apartments
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing
Reviews
554

What we found

The front desk and maintenance teams earn consistent praise for attentiveness and genuine care, with several residents renewing leases specifically because of staff like Reggie, Victor, and Edgar. However, serious security concerns undermine the property's marketed safety promise: multiple residents report vehicle theft from gated parking, unresponded-to towing despite registered vehicles, disputed billing practices, and moves that contradict lease agreements. Amenities and the riverside location appeal to many, but the gap between advertised security and real safety incidents is the core friction.

Security oversights, fee transparency, and management responsiveness appear to vary significantly by situation. While newer staff seem engaged, systemic problems with parking surveillance, parking lot enforcement, notification protocols, and follow-through on promises have cost residents hundreds to thousands of dollars and sparked serious doubt about whether the "secure community" brand holds up in practice.

Recent shift: Newer management (Reggie, Victor, Josh) appears to have improved responsiveness and communication compared to previous leadership mentioned in older reviews, but systemic security, towing, and billing issues persist and have worsened resident concern in the last two months.

Praised for
  • Staff professionalism and care (Reggie, Victor, Josh, Oscar, Edgar)
  • Maintenance responsiveness and attentiveness
  • Amenities and facilities condition
  • Proximity to downtown and parks
Watch-outs
  • Vehicle theft and inadequate parking security/surveillance
  • Hidden fees and billing disputes
  • Vehicle towing issues and registration/communication failures
  • Poor management communication and accountability
responsive-managementfriendly-staffmodern-amenitiesmaintenance-quicksecure-parkingunexpected-feespest-problems
Best for: Professionals valuing responsive staff and modern amenities; those less reliant on vehicle security.
Think twice if: Vehicle owners should verify parking surveillance coverage and ask about towing triggers, as multiple residents report theft, unwarranted tows, and slow resolution despite registration.

What's working here

  • Engaged front office and maintenance staff
  • Resort amenities and modern units
  • Riverside location near downtown dining and parks

Read this before you tour

  • Front desk staff Reggie, Victor, and Josh praised for patient tours and follow-ups on maintenance requests
  • Maintenance technicians Oscar and Edgar consistently responsive to AC and other work orders, offer energy-saving tips
  • Cleaning staff Aida noted for friendly demeanor and hallway upkeep
  • Residents report catalytic converter and oxygen sensor theft from gated parking with blind spots uncovered by cameras
  • Multiple residents report vehicles towed despite registration in leasing portal; $320–$500+ per tow noted
  • One resident charged extra rent for late 60-day notice without advance emails; disputed overcharge required office visit
  • One resident offered wrong floor plan on move-in day, told higher rate required for promised unit

What residents say

Luxury High-Rise Apartments
Amenities praised (pool, fitness, yoga, co-working); location and renovated riverside park appealing. Leasing process oversights and unit-swap issues reported.
Affordable & Income Restricted Housing
No review text evidences this category; insufficient data.

Side by side with nearby options

  • Rated 4.4 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

Why this score

How We Score
Star rating 59
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
440
4
23
3
17
2
14
1
60

Contact the property

Address
336 Oakhurst Scenic Dr, Fort Worth, TX 76111
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
Studio apartments1 bedroom apartments2 bedroom apartments3 bedroom apartmentsResort-style pool24-hour fitness centerYoga studioCo-working lounge

As published by the business on its own website; not independently verified.

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Questions we get asked

What should I know about vehicle security and parking?
Gated parking is advertised but residents report vehicle theft and towing issues. Ask management about camera coverage, blind spots, parking registration portals, and tow-trigger policies before signing. Multiple residents describe slow resolution when incidents occur.
How responsive is maintenance?
Maintenance responds promptly to AC, repair, and work order calls. Technicians like Edgar provide energy-saving advice and explain repairs. Some residents report good follow-ups on lease-renewal concerns.
What are the lease terms and fees?
Late 60-day notice triggers extra charges. One resident was charged without advance notice emails. Request a detailed breakdown of all fees, notice deadlines, and payment portal procedures before signing.

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Last updated 2026-08-13