Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Residents consistently report friendly, named staff who solve problems quickly-maintenance crew Francisco and Juan handle repair requests same-day or next, and leasing agents like Czxherr, Katelyn, and Louis make move-in smooth and personal, even adding small welcome gestures like pug towels. The 2-bedroom and 1-bedroom apartments feel modern with quartz counters and wood flooring, the fitness center and pool are regularly maintained, and pest control keeps bugs out for years.
A persistent complaint surfaces: marijuana smell penetrates hallways and some units despite the otherwise pristine condition. One resident flagged safety hesitation for nighttime dog walks, a concern for this Old East Dallas location. These are real drawbacks in an otherwise highly regarded property where long-term renewals and glowing repeat visits are the norm.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Most residents praise Swissaire for affordability, quiet surroundings, and quick maintenance response under manager David. One serious safety complaint about a maintenance worker and occasional crime concerns temper the otherwise strong approval.
Most residents praise the calm, clean environment and management responsiveness, particularly office manager Yaricza Mojica for her professionalism and flexibility. Recent five-star reviews consistently note quick maintenance response, gated parking, and proximity to DART and Deep Ellum, though a handful of older complaints cite unresponsive staff and utility issues. Leasing tours are same-day, units come move-in ready, and management handles paperwork smoothly. The complex sits in a quiet neighborhood with retail nearby. Pricing is higher than average for the area but residents say the upkeep and service justify the cost.
T'kiyah, Jody, and the leasing team earn consistent praise for friendly, efficient service and tours, often moving people through lease signing the same day. Resident events like themed pool parties and scavenger hunts foster community feeling. Maintenance promises fast 24-hour fixes, and some residents report quick resolutions. However, longtime residents report escalating problems: units arrive dirty, maintenance requests linger unresolved for years, staff enter apartments without consent or warning, and noise from street traffic and unannounced roof work disrupts sleep. Two residents describe the neighborhood as unsafe (vehicle theft, gunshots). A few mention management change chaos and inconsistent follow-through, though one resident noted improvement after speaking with a property manager.
Last updated 2026-09-16