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North Hills Crest Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 61 Google reviews · How we rank ›

4.4(61) 66 composite score See reviews on Google ✓ Google-verified
Garden Style (1-4 stories)
North Hills Crest Apartments
Location
Fort Worth
Service
Garden Style (1-4 stories)
Reviews
61
Ranking
#19 in Garden Style (1-4 stories)
Best for
Long-term residents who value quick maintenance and staff attentiveness; those needing utilities included.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

North Hills Crest draws strong praise for its office manager Edna and maintenance staff, who respond quickly and make the application process smooth. Long-term residents appreciate the included utilities and safe atmosphere. Recent ownership changes have brought problems: exorbitant late fees despite first-time lateness, aggressive move-out cleaning charges applied weeks after move-out, no in-unit laundry, roach problems, and loud neighbors playing music at night.

Praised for
  • helpful, responsive management (particularly Edna)
  • quick maintenance turnaround
  • utilities included in rent
  • safe, friendly community
Watch-outs
  • no washer/dryers in units
  • cockroach infestations
  • excessive move-out cleaning charges
  • late fees and restrictive tenant policies
  • noisy neighbors and music
  • contractor payment disputes
responsive-managementmaintenance-quickfriendly-staffunexpected-feespest-problemsnoisy-neighborsquiet-community
Best for: Long-term residents who value quick maintenance and staff attentiveness; those needing utilities included.
Think twice if: Renters concerned about move-out charges, pests, noise, or first-time late fees; those needing in-unit laundry.

What Reviewers Like

  • utilities included in rent
  • responsive office and maintenance staff
  • long-term resident retention

What to Know Before You Tour

  • Edna (office manager) handles applications and resident support
  • Maintenance completes work orders same-day (per reviews)
  • Water and electricity included in monthly rent
  • Move-out cleaning fees charged weeks after occupant leaves, exceeding Texas law 30-day window (per one review)
  • Late fees cited at $128.90 for partial-month lateness

What Stands Out

Garden Style (1-4 stories)
Utilities included and responsive maintenance offset concerns about pests, noise, and aggressive fees under new ownership.

Compare with Nearby Apartments

  • Rated 4.4 against a 3.94 average across the 182 garden style (1-4 stories) businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How We Scored It

How We Score
Star rating 49
Review volume 78
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating Breakdown

5
47
4
5
3
3
2
1
1
5

Location & Contact

Address
3501 N Hills Dr, Fort Worth, TX 76117

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Apartment homes

Credentials claimed:Equal housing, ADA

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Are utilities included?
Yes, water and electricity are included in your monthly rent.
How fast is maintenance?
According to residents, maintenance completes work orders the same day.
What should I expect at move-out?
Residents report aggressive cleaning inspections and fees charged weeks after move-out, sometimes exceeding state-law timelines.

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Last updated 2026-09-16