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Nuvo Park Place

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 63 Google reviews · How we rank ›

4.1(63) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
Nuvo Park Place
Location
Knox / Henderson, Dallas
Service
Luxury
Reviews
63
Ranking
#415 in Luxury
Best for
Long-term residents seeking walkable urban location with attentive staff and quiet grounds.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Most residents praise Nuvo Park Place for its walkable Knox-Henderson location, clean grounds, and a leasing team that responds quickly to requests. Marilyn and Victoria earn particular mention for their helpfulness. However, one resident documented severe move-in problems: a dirty unit with roaches, water damage from the AC, mold, and billing confusion that persisted weeks into their lease. Management initially dismissed complaints as unreported despite photos and emails. Regular visitors and longer-term residents report good maintenance response, though one noted a motorcycle theft from inside the gated lot and a past break-in attempt.

The divide is sharp: 71% of reviews are five stars, but the one detailed one-star account raises real questions about unit preparation and management responsiveness during crises.

Praised for
  • responsive staff and maintenance
  • peaceful, clean, well-maintained grounds
  • safe, walkable, excellent location near restaurants and shops
  • staff by name (Marilyn, Victoria)
Watch-outs
  • move-in condition and cleanliness issues
  • pest problems (roaches, bugs)
  • unresolved maintenance and water damage
  • security gaps despite gated lot
  • billing discrepancies and lease terms confusion
responsive-managementfriendly-staffclean-groundsquiet-communitysafe-neighborhoodmaintenance-quickunexpected-feespest-problems
Best for: Long-term residents seeking walkable urban location with attentive staff and quiet grounds.
Think twice if: Those moving in short-term or with limited flexibility; inspect the unit thoroughly before occupancy and document the move-in condition in writing.

What Reviewers Like

  • Highly responsive leasing staff (Marilyn, Victoria named often)
  • Quick maintenance turnaround (24 hours reported)
  • Prime Knox-Henderson location, walkable to dining and retail
  • Well-maintained grounds and quiet community feel

What to Know Before You Tour

  • Staff members Marilyn and Victoria regularly named for responsiveness
  • Maintenance requests reported resolved within 24 hours
  • Shared balconies on upper-level units (luck of draw for privacy)
  • Gated parking lot with cameras, but one motorcycle theft reported from spot camera allegedly couldn't see
  • Past security incident: attempted break-in of ground-floor unit, management sends regular safety reminders
  • Move-in cleanliness issues reported: dirty stairs, unvacuumed areas, roaches in refrigerator and throughout unit, water leak from AC, mold in vents, damaged flooring
  • Billing issues: rent amount changed multiple times ($1,300 to $1,315 to $1,350), concession application delayed to May

What Stands Out

Luxury
Strong loyalty among long-term residents (3-5 years) who praise location, responsive staff, and maintenance speed; one new resident detailed severe move-in failures and unresolved pest and water damage over four weeks.

Compare with Nearby Apartments

  • Rated 4.1 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How We Scored It

How We Score
Star rating 35
Review volume 78
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating Breakdown

5
45
4
4
3
1
2
1
1
12

Location & Contact

Address
2116 N Garrett Ave apt 211, Dallas, TX 75206
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Apartment rentalsMove-in specialsFlexible lease termsMaintenance servicesCommunity management
Published prices
Application fee
$75
Month-to-month lease fee
$75/month
Pest Control Fee
$15/month
Spectrum Fee (Internet/TV)
$65/month
Landlord Liability Insurance Fee
$13.50/month

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How quickly does maintenance respond?
One resident reported requests resolved within 24 hours; another's urgent move-in issues (roaches, water damage) went unresolved for weeks despite photo documentation and email complaints beginning April 1.
What is included in the rent, and are there additional fees?
Their website lists application fee ($75), month-to-month lease fee ($75/month), pest control ($15/month), Spectrum internet/TV ($65/month), and landlord liability insurance ($13.50/month). One resident reported rent changing from $1,300 to $1,315 to $1,350 with concession discrepancies.
What is the parking situation, and is it secure?
Gated parking lot with cameras. One resident reported a motorcycle stolen from an interior lot spot; management said the camera didn't cover that area. A gated entry and camera system is in place, but residents note more lighting and cameras could improve security.

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Last updated 2026-09-16