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Paradise Gardens Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 40 Google reviews · How we rank ›

4.0(40) 55 low data composite score See reviews on Google ✓ Google-verified
Senior & 55+ LivingGarden Style (1-4 stories)Affordable HousingLuxury
Paradise Gardens Apartments
Location
Old East Dallas, Dallas
Services
Senior & 55+ Living, Garden Style (1-4 stories), Affordable Housing
Reviews
40
Ranking
#6 in Senior & 55+ Living

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Valerie, an office staff member, earns consistent five-star praise for speed and professionalism, and several residents credit the maintenance team with quality work. However, persistent pest problems (bed bugs, roaches, rats), delayed repairs, security failures, and allegations of predatory lease practices and misrepresentation create serious concerns for long-term residents. Recent renovations have not resolved underlying management issues.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • Valerie's customer service and professionalism
  • fast move-in process
  • maintenance team attention to detail
Watch-outs
  • pest infestations (bed bugs, roaches, rats)
  • poor maintenance response times
  • unsafe common areas and security issues
  • misleading management practices and communications
friendly-staffmaintenance-slowpest-problemsunresponsive-officepoor-communicationoutdated-units
Think twice if: Pest problems and slow maintenance response are serious concerns; long-term residents report ongoing issues despite recent renovations.

What Reviewers Like

  • Fast and welcoming move-in process
  • Valerie's responsive office service

What to Know Before You Tour

  • Valerie (office staff) handles move-in and compliance paperwork; consistently praised across multiple years
  • Maintenance team noted for attention to detail and professionalism in some reviews
  • Property-wide heat treatment with claimed 90-day warranty against bed bugs (not honored per complaints)
  • Renovation program included new stoves, refrigerators, ceiling fans; management claimed but did not provide storage costs, motel rooms, and food allowance
  • Security failures: unsecured entrance for over a year (2022-mid 2024), drug activity in stairwells, three shootings and SWAT response documented
  • Monthly pest control payment collected but services not delivered per resident complaints

What Stands Out

Senior & 55+ Living
Valerie's office staff praised for accessibility and professionalism; management practices in compliance and lease renewals flagged as deceptive.
Affordable Housing
Residents dispute affordability claims; rent structure and forced compliance applications questioned.

Compare with Nearby Apartments

  • Rated 4 against a 4.03 average across the 72 senior & 55+ living businesses listed here.
  • Has more Google reviews than 28% of the businesses in this directory.

How We Scored It

How We Score
Star rating 29
Review volume 70
Review recency 59
Review sentiment 47
Profile completeness 100
Verification 30

Rating Breakdown

5
29
4
0
3
2
2
1
1
8

Location & Contact

Address
1500 N Garrett Ave #138, Dallas, TX 75206

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1-bedroom apartments2-bedroom apartmentsSenior living community for age 55+Pet-friendly apartmentsEnergy-efficient appliancesQuartz countertops

Credentials claimed:Equal housing opportunity, ADA compliant

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How quickly can I move in?
One resident applied and moved in within two weeks after paying the deposit and application fee. Office staff handle applications same-day in most cases.
What was included in recent renovations?
New stoves, refrigerators, and ceiling fans; repainting and temporary relocation to other on-site units during work. Management claimed (but residents say did not provide) storage costs, motel rooms, and food allowance.

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LuxuryAffordable Housing

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Last updated 2026-09-16