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Parkside So7 Urban Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 267 Google reviews · How we rank ›

4.4(267) 73 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Parkside So7 Urban Apartments
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing, Garden Style & Suburban Communities
Reviews
267

What we found

Strong maintenance response and staff loyalty keep many residents happy, especially long-timers praising the prime Trinity Park location and recent pool and court upgrades. However, recent management changes have created friction: a large departure in 2025 coincided with complaints about ground decay, escalating fire alarms, noise enforcement gaps, security oversights, and billing disputes that many see as careless toward paying residents.

Praised for
  • fast, responsive maintenance crew
  • strong staff relationships and individual staff care
  • prime walkable location near park and dining
  • spacious high-quality units
  • newer amenities (heated pool, pickleball, saunas)
Watch-outs
  • management transition caused service decline
  • noisy environment (sirens, traffic, uncontrolled dog park)
  • poor ground maintenance and rusty hazards
  • frequent fire alarms from faulty pipes
  • security lax (elevator codes shared freely)
  • overpriced for the noise and upkeep issues
  • poor lease enforcement and privacy violations
maintenance-quickfriendly-staffnoisy-neighborsmaintenance-slowpoor-communicationunexpected-feesoverpriced
Best for: Residents seeking walkable access to parks and dining, low patience for noise and fire alarm frequency.
Think twice if: Noise sensitivity, privacy concerns, or concerns about management continuity are important to you.

What's working here

  • Maintenance crew responds within hours
  • Walking distance to park, dining, and grocers
  • Heated pool, pickleball courts, saunas on-site
  • Spacious units with quality finishes

Read this before you tour

  • Maintenance crew named: Al, Marcial, Vonda, Jose-praised for speed and professionalism
  • Previous manager Megan (departed 2025) highly regarded; service declined visibly after her departure
  • Leasing agent Crystal H noted for transparency and respect
  • Maintenance responds to AC outages within 2 hours
  • Amenities added: heated pool, pickleball courts, red light saunas
  • Fire alarm pipes burst 3-4 times per winter season
  • Dog park restrictions: no dogs after 10pm; rusty edging caused medical injury to a resident's dog and child

What residents say

Luxury High-Rise Apartments
Units praised as spacious and high-quality, but recent ground maintenance decline and fire alarm issues contradict luxury positioning.
pet-friendly
Dog park and dog wash available but rusty edging caused injury, and new 10pm closure restriction upsets pet owners.

Side by side with nearby options

  • Rated 4.4 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

Why this score

How We Score
Star rating 57
Review volume 100
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

The numbers behind the score

5
204
4
20
3
7
2
5
1
31

Contact the property

Address
900 Matisse Dr Second Floor, Fort Worth, TX 76107

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Apartments for rentPet-friendly communityFitness centerSwimming poolsPet park with dog washVirtual toursTour booking

As published by the business on its own website; not independently verified.

Enquire about Parkside So7 Urban Apartments

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Questions we get asked

How fast is maintenance?
Maintenance responds within 2 hours for AC emergencies. Residents consistently report fast response times for service requests.
What amenities does the complex have?
Fitness center, heated pool, pickleball courts, red light saunas, pet park with dog wash, and trails nearby in Trinity Park.
Is it pet-friendly?
Yes, the complex is pet-friendly with a dog park and dog wash. Note: the dog park closes at 10pm and has rusty edging that poses a safety concern.

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Last updated 2026-08-13