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Sansom Pointe Senior

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 99 Google reviews · How we rank ›

3.7(99) 60 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsSenior & 55+ LivingAffordable & Income Restricted Housing
Sansom Pointe Senior
Services
Luxury High-Rise Apartments, Senior & 55+ Living, Affordable & Income Restricted Housing
Reviews
99

What we found

Reviews split sharply. Several residents praise the affordable rent, pool, fitness room, and Sabrina's activity planning, but the majority report sustained problems: pervasive secondhand smoke despite a non-smoking policy, roaches in most units, frequent elevator failures, and management that residents say ignores complaints rather than act on them. Specific concerns include respiratory health impacts, safety incidents, and a sense that the property has deteriorated over the past two years.

Praised for
  • Sabrina's events and activities coordination
  • spacious floor plans and nice amenities (pool, fitness center)
  • affordable rent for space offered
Watch-outs
  • chronic smoking and smoke drift between units
  • roach infestation throughout building
  • broken elevators and maintenance backlog
  • unresponsive management and office staff
  • unsafe conditions and security concerns
maintenance-slowpest-problemsunresponsive-officepoor-communication
Best for: Budget-conscious seniors seeking community activities and affordable housing who can tolerate building maintenance challenges.
Think twice if: Sensitive to smoke drift, pest issues, or dependent on reliable elevators and responsive maintenance; multiple reviewers report these as ongoing problems.

What's working here

  • Affordable rent for 55+ and low-income seniors
  • Pool and air-conditioned fitness center
  • Activity coordinator (Sabrina) who residents praise

Read this before you tour

  • Sabrina serves as RSC (Resident Services Coordinator) and receives specific praise for organizing events
  • Non-smoking policy stated in lease but enforcement is disputed by residents
  • Recent manager turnover: reviewers mention multiple managers in 3-4 years, most recently Wander White and prior manager Cindy
  • Roach deterrent powder along door frames described as normal maintenance
  • Elevators fail frequently, particularly weekends
  • Well water system reported as having odor and taste issues
  • Pool deck noted as in poor condition, bathrooms non-functional

What residents say

Senior & 55+ Living
Activity coordinator praised; staff accessibility and responsiveness widely criticized
Affordable & Income Restricted Housing
Rent described as affordable, but maintenance and livability concerns offset the value proposition
pet-friendly
Dogs allowed but waste management and off-leash animals reported as ongoing issues

Side by side with nearby options

  • Rated 3.7 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

Why this score

How We Score
Star rating 17
Review volume 87
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

The numbers behind the score

5
58
4
7
3
6
2
5
1
23

Contact the property

Address
2500 N Washington Ave, Fort Worth, TX 76114
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:30-17:30
Tuesday
09:30-17:30
Wednesday
09:30-17:30
Thursday
09:30-17:30
Friday
09:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
55+ Affordable ApartmentsPet-friendly apartmentsOne-bedroom unitsTwo-bedroom unitsADA-accessible unitsPoolAir-conditioned fitness centerTechnology center

Credentials claimed:Sansom Park Energy Green Building Rating

As published by the business on its own website; not independently verified.

Enquire about Sansom Pointe Senior

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Questions we get asked

Is this a non-smoking building?
The lease and building paperwork state it is non-smoking, but multiple residents report persistent smoke drift from neighboring units and say management has not enforced the policy.
What amenities does Sansom Pointe offer?
Their website lists a swimming pool, air-conditioned fitness center, technology center, in-unit washer/dryer connections, and ADA-accessible units. Several reviews note the pool deck is in disrepair and bathrooms near the pool are not maintained.
How responsive is the office to maintenance requests?
Multiple recent reviews report slow response times, unanswered calls, and delayed action on pest control and mechanical repairs. One resident reported a 45-minute wait for a callback.

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Last updated 2026-08-13