DFW Multifamily Property Directory
Menu
Start Your Search Call

The Depot

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 248 Google reviews · How we rank ›

4.2(248) 71 composite score See reviews on Google ✓ Google-verified
LuxuryGarden Style (1-4 stories)
The Depot
Location
Sundance Square, Fort Worth
Services
Luxury, Garden Style (1-4 stories)
Reviews
248
Ranking
#219 in Luxury
Best for
Downtown professionals and pet owners seeking walkable urban living with responsive maintenance.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Most residents praise the location, responsive staff, and quick maintenance. Andrea, Gabbie, and Jonathan stand out for personal attention. One persistent frustration is the upfront cash payment requirement and units not move-in ready, along with aggressive towing fees even for minor or disputed parking violations. Hallway cleanliness and building maintenance lag behind unit quality.

Downtown living has tradeoffs. If you can navigate the onboarding friction and parking strictness, many find a well-staffed community with working maintenance. Others hit unexpected costs and unit issues that soured the experience despite good staff intentions.

Praised for
  • Staff responsiveness and professionalism
  • Maintenance speed and follow-up
  • Property cleanliness and upkeep
  • Convenient downtown location and amenities
Watch-outs
  • Poor move-in unit condition
  • High upfront fees and cash-only payment
  • Predatory towing practices and enforcement
  • Hallway maintenance and common area neglect
responsive-managementmaintenance-quickclean-groundsfriendly-staffunexpected-fees
Best for: Downtown professionals and pet owners seeking walkable urban living with responsive maintenance.
Think twice if: Expect upfront cash payment, inspect units before signing, and verify parking before moving guests. Towing enforcement is strict.

What Reviewers Like

  • Quick maintenance response
  • Downtown Sundance Square location
  • Pet-friendly amenities
  • Helpful, personable staff

What to Know Before You Tour

  • Staff members Andrea, Gabbie, and Jonathan named for service quality
  • Maintenance crew addresses issues same-day and keeps tenants informed
  • Move-in units often incomplete (plumbing, closets, appliances)
  • Requires cash payment to MoneyGram for first fees
  • Metro Parking Solutions towing company enforces strict lot rules
  • Hallway fans and elevator maintenance noted as neglected

What Stands Out

Luxury
Units spacious and thoughtfully designed, but move-in condition often subpar and fees front-loaded.
pet-friendly
Dog park and pet-friendly housing praised; pet owners appreciate the amenity.

Compare with Nearby Apartments

  • Rated 4.2 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How We Scored It

How We Score
Star rating 44
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
185
4
11
3
5
2
10
1
37

Location & Contact

Address
555 Elm St, Fort Worth, TX 76102
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-17:30
Tuesday
10:00-17:30
Wednesday
10:00-17:30
Thursday
10:00-17:30
Friday
10:00-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Studio apartments1-bedroom apartments2-bedroom apartmentsTownhomesDog parkFitness centerPool and rooftop loungeOutdoor putting green

As published by the business on its own website; not independently verified.

Enquire about The Depot

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to The Depot. We only share your details with providers relevant to your request.

Frequently Asked Questions

What payment method do I need for my first rent and fees?
The first payment must be made in cash at a MoneyGram location before move-in.
How quickly does maintenance respond to repair requests?
Multiple reviews report same-day or next-day response, with maintenance keeping tenants informed throughout the fix.
Is the unit ready to move into on day one?
Several residents reported incomplete or damaged units at move-in (plumbing issues, loose fittings, appliance problems), requiring maintenance follow-up.

Similar apartment complexes nearby

Jennings Place
71

Jennings Place

4.4(107)✓ Google-verified

Jennings Place draws strong praise for its maintenance crew, particularly technicians Zachary, Luis, and Craig, and for staff like Perla and Adrian who residents say handle requests with care and speed. The property itself appeals to families and pet owners seeking convenient downtown access with a working dog park and quiet atmosphere. However, recent complaints center on management inconsistency: lease renewal paperwork stuck in limbo for weeks, ADA modification requests unanswered despite promised timelines, and grounds maintenance falling short (trash, overgrown trees, unmowed yards). A staff transition appears underway, creating tension between praised individual contributors and administrative gaps that frustrate long-term residents.

Affordable HousingLuxuryGarden Style (1-4 stories)
View profile
The Huntley
67

The Huntley

4.0(177)✓ Google-verified

Maintenance and leasing impress new residents, but current tenants report persistent safety failures and noise issues the management ignores. Parking garage thefts, thin walls, and unresponsive office staff dominate negative experiences, though amenities themselves earn praise when maintained.

LuxuryAffordable Housing
View profile
Deco
80

Deco

4.7(123)✓ Google-verified

Deco residents and tour-goers praise the leasing team, particularly Jeremy and Stephanie, for welcoming professionalism. Maintenance, especially Cory and Beau, resolve issues within hours. The rooftop pool impresses, and the Sundance Square location puts restaurants and shops within walking distance. However, parking remains a major sore point: guest parking was eliminated, resident spaces shifted to paid first-come-first-serve at $100 monthly, and management's communication came via email rather than phone calls. Long-time residents cite frequent elevator failures, ongoing construction delays, and sound insulation concerns given the building's use of cold-formed steel instead of concrete. The disconnect between "luxury" marketing and these operational gaps drives frustration.

Luxury
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-16