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The Depot

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 243 Google reviews · How we rank ›

4.2(243) 76 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
The Depot
Service
Luxury High-Rise Apartments
Reviews
243

What we found

Residents highlight swift maintenance responses and warm staff interactions, particularly noting assistant manager Andrea's attentiveness during leasing. The property itself draws consistent praise for cleanliness, spacious units, and proximity to Sundance Square downtown.

Common friction points include neglected hallway upkeep, dirty outdoor fans, and an expired elevator maintenance contract. One resident flagged tow fees as a revenue stream and reported aggressive enforcement from unmarked parking spots despite guest registration.

Recent shift: No recent shift; praise for staff and maintenance speed is consistent across the past three months, while building upkeep concerns recur.

Praised for
  • responsive maintenance team
  • welcoming, personable staff
  • well-maintained property and grounds
  • clean amenities and common areas
  • convenient downtown location
Watch-outs
  • hallway and building maintenance gaps
  • aggressive towing practices
  • outdoor fans in poor condition
responsive-managementmaintenance-quickclean-groundsfriendly-staffunexpected-feessafe-neighborhood
Best for: Professionals seeking luxury urban living near downtown Fort Worth's shops and restaurants.
Think twice if: Concerned about building maintenance standards or strict parking enforcement; review guest parking rules before extended visitor stays.

What's working here

  • Quick, friendly maintenance team
  • Strong leasing staff engagement
  • Clean pool and common areas
  • Downtown Sundance Square location

Read this before you tour

  • Jonathan Sandoval (maintenance technician) praised for efficient work order completion
  • Andrea (assistant manager) consistently noted for communication and courteous leasing assistance
  • Maintenance requests handled quickly and efficiently
  • Dog park on property
  • Rooftop lounge and pool regularly cited as clean and well-maintained

What residents say

Luxury High-Rise Apartments
Beautiful, spacious apartments with high-end amenities; maintenance swift but some building infrastructure (hallways, fans, elevators) needs attention.

Side by side with nearby options

  • Rated 4.2 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

Why this score

How We Score
Star rating 45
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

The numbers behind the score

5
182
4
10
3
5
2
9
1
37

Contact the property

Address
555 Elm St, Fort Worth, TX 76102
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
10:00-17:30
Tuesday
10:00-17:30
Wednesday
10:00-17:30
Thursday
10:00-17:30
Friday
10:00-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Studio apartments1-bedroom apartments2-bedroom apartmentsTownhomesDog parkFitness centerPool and rooftop loungeOutdoor putting green

As published by the business on its own website; not independently verified.

Enquire about The Depot

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Questions we get asked

What amenities are included?
Pool, rooftop lounge, fitness center, dog park, and outdoor putting green. The pool and common areas are regularly maintained.
How quickly do maintenance requests get handled?
Residents report quick, efficient responses. Work orders are typically completed promptly and staff are courteous throughout the process.
Is there guest parking?
Guest parking exists but enforce strict policies; register guests in advance to avoid towing from unmarked spots.

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Last updated 2026-08-13