
The Vail
The Vail presents a stark split: older five-star reviews praise a former manager named Mary and clean grounds, but recent reviews (last year and recent months) describe persistent maintenance failures, mold, leaking roofs and AC units, and unresponsive management. The property has cycled through multiple managers with mixed reputations, and current Freshwater Group management is widely reported as absent, dismissive, and slow to address core issues like toilets, dishwashers, and pest control.

