DFW Multifamily Property Directory
Menu
Start Your Search

The Elm at River Park

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 124 Google reviews · How we rank ›

4.3(124) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
The Elm at River Park
Service
Luxury High-Rise Apartments
Reviews
124

What we found

Residents consistently praise the leasing team, maintenance staff, and dog amenities, with strong location access near restaurants and trails. However, significant operational friction emerges around parking enforcement, routine maintenance delays spanning months, and property management's defensive communication style when problems surface.

Praised for
  • friendly and welcoming leasing staff
  • exceptional maintenance responsiveness
  • pristine grounds and common areas
  • outstanding dog park and pet amenities
  • excellent location near dining and Trinity Trail
Watch-outs
  • severe maintenance delays on routine issues
  • parking management failures and predatory towing
  • unresponsive property management and legal threats
  • inconsistent package delivery and bike theft
  • disruptive neighbors and slow enforcement
responsive-managementmaintenance-slowfriendly-staffclean-groundsunresponsive-officeunexpected-fees
Best for: Pet owners seeking luxury amenities and staff engagement in a well-maintained setting
Think twice if: Maintenance delays on non-urgent requests and parking/towing practices have frustrated some residents over months-long waits

What's working here

  • exceptionally large dog park praised as best in Fort Worth
  • attentive front office staff who know resident names and pets
  • quick maintenance response when issues are prioritized
  • pristine grounds and river trail access

Read this before you tour

  • Named staff: Grace, Amelia, Kate, Morgan (manager), Judith, Jose, Sergio, Amy (housekeeping)
  • Dog park cited as largest in Fort Worth by residents
  • Maintenance delays documented: 4 months for kitchen light, 1+ week for clogged sink
  • Towing charges: $350 per incident; guest vehicle towed due to management misinformation
  • Monthly resident events mentioned in multiple reviews
  • Coffee bar amenity called out by name in reviews
  • Valet trash pickup and fetch delivery services offered

What residents say

Luxury High-Rise Apartments
Amenities and grounds praised; staff warmth and quick maintenance response noted as standouts. Towing practices and management communication failures reported as serious friction.

Side by side with nearby options

  • Rated 4.3 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 45% of the businesses in this directory.

Why this score

How We Score
Star rating 49
Review volume 91
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
98
4
2
3
4
2
1
1
19

Contact the property

Address
2500 River Park Dr, Fort Worth, TX 76116
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Fitness center with Fitness On-DemandCourtyard with outdoor kitchen and hammocksDog park and pet spaPoolGame room and lounge areaVirtual toursGuided tours
Published prices
1 Bed 1 Bath (A1, 680-704 Sq. Ft.)
Starting at $1,509.00/month
1 Bed 1 Bath (A4, 879 Sq. Ft.)
Starting at $1,818.00/month
Application Fee
$75.00 per applicant
Administrative Fee
$150.00 per household
Security Deposit Range
$400.00 - $1,200.00 per household
Pet Deposit (Upfront)
$250.00 per pet

As published by the business on its own website; not independently verified.

Enquire about The Elm at River Park

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to The Elm at River Park. We only share your details with providers relevant to your request.

Questions we get asked

Does The Elm have a dog park?
Yes; residents call it the largest dog park in Fort Worth, with treats available and a dedicated pet spa. Pet rent is $25/month per pet, plus $250 upfront deposit and fee.
What happens if maintenance is urgent?
Residents report quick response for prioritized issues, but routine requests have faced delays of weeks to months (kitchen light took 4 months, sink repair over a week).
Is parking managed, and how?
Parking enforcement is active but residents report poor communication on rules, leading to unexpected tows at $350 each and guest vehicle issues. Management misinformation has caused additional fees.

Similar apartment complexes nearby

Eastbank at Waterside
60

Eastbank at Waterside

3.5(195)✓ Google-verifiedPublishes prices

Staff at the leasing office consistently earn praise for warmth and patience, especially Daisy, Samantha, and Martin during the apartment hunt. The property itself sits in a prime Trinity River location with easy access to trails, restaurants, and shops, and many residents celebrate the cleanliness and safety they experience day-to-day. However, management decisions-particularly under Greystar's oversight-have frustrated residents. Complaints centre on unannounced rent hikes, confusing move-out fees, slow responses to property problems (mold, flooding, persistent dog waste), and what several describe as dismissive or rude treatment when seeking clarity. The disconnect between welcoming leasing staff and difficult upper management is stark and repeated across reviews.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
View profile
Bexley Clearfork
79

Bexley Clearfork

4.7(372)✓ Google-verified

Staff like Isaiah, Alton, and Emily earn genuine praise for warmth and responsiveness, and common areas shine when maintained. However, residents consistently fault management for neglecting security (gates fail, cars broken into), allowing disruptive neighbors (loud exhaust), skipping common-area cleanings, and slow office replies, all while charging premium prices. The gap between staff quality and operational execution is stark. Maintenance technicians like Salvador and Erin handle service calls efficiently, and move-in experiences can be welcoming. Yet serious concerns surface: tailgating into gated parking, unlocked building doors, hallway odors, overflowing trash weekly, and a past millipede infestation that left residents displaced. One 2+ year resident called the price-to-value proposition poor despite loyalty; another noted the sister complex (The George) across the street delivers better service for equivalent cost.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
View profile
Atlas Waterside
70

Atlas Waterside

4.2(174)✓ Google-verified

Many residents praise the Waterside location, its walkability to Whole Foods and riverside trails, and the quality of the leasing team, especially Emily and Jonathan. Pool, gym, and maintenance response are consistently mentioned as strong. However, a significant minority report serious safety lapses: repeated robberies, broken cameras, non-working door fobs, and a management shift that left complaints unaddressed. Pipe burst damage and slow commission tracking add to the negative pattern, suggesting inconsistency in how the property is run. Staff turnover appears to have triggered a sharp divide. Early residents and current visitors encounter attentive, warm leasing agents and functioning amenities. Longer-term residents from 9-12 months ago describe a collapse in security responsiveness and management communication after key staff departed, with unresolved safety incidents that required buying out of leases.

Luxury High-Rise Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-13