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The Madison at Bishop Arts Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 61 Google reviews · How we rank ›

4.0(61) 63 composite score See reviews on Google ✓ Google-verified
Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Madison at Bishop Arts Apartments
Services
Affordable & Income Restricted Housing, Luxury High-Rise Apartments
Reviews
61

What we found

Residents praise the staff's personal attention and quick maintenance turnarounds, especially the property manager's hands-on approach. The rooftop and Bishop Arts walkability appeal to young professionals on a budget. However, significant complaints arise about chronic parking shortages (with cars towed from reserved spots), deposit refunds delayed months after move-out, weak security communication during emergencies, and lack of standard amenities like gyms or pools. The location's distance from groceries and gym facilities frustrates residents reliant on cars.

Praised for
  • staff responsiveness and friendliness
  • quick maintenance response
  • affordable pricing
  • rooftop views and amenities
  • walkable Bishop Arts location
Watch-outs
  • deposit return delays and poor communication
  • severe parking shortage and car towing
  • limited amenities (no gym, pool, common areas)
  • noise from street and neighbors
  • limited grocery/retail access outside Bishop Arts
responsive-managementfriendly-staffmaintenance-quickgreat-valuenoisy-neighborsoverpricedsecure-parking
Best for: Young professionals and artists comfortable with urban walkability and limited parking who prioritize affordable rent and community vibe over amenities.
Think twice if: Parking-dependent residents should look elsewhere; only 15 spots serve roughly 40 units, and residents report cars towed and street unsafety. Expect delayed deposit refunds and minimal amenities.

What's working here

  • staff takes personal calls and emails
  • maintenance responds same-day
  • rooftop deck with views
  • walkable to Bishop Arts restaurants and bars

Read this before you tour

  • Property manager (Maria) answers phone and emails personally
  • Maintenance responds same-day and typically resolves issues within 24 hours
  • Named staff members Bryson and Bri praised for leasing support
  • Rooftop deck available for gatherings
  • Virtual tours offered
  • Fire alarm went off three times during one resident's tenure with no emergency communication
  • Parking: ~15 spots for building with 40+ units; additional paid spots available; street parking reported unsafe
  • Car towing enforced for reserved spot violations

What residents say

Affordable & Income Restricted Housing
Staff and maintenance praised as responsive and friendly, but parking shortage and deposit delays create significant friction for budget-conscious residents.
Luxury High-Rise Apartments
Rooftop deck and modern finishes appeal to some, but lack of standard amenities (gym, pool, guest parking) and communication failures undermine luxury positioning.

Side by side with nearby options

  • Rated 4 against a 3.91 average across the 223 affordable & income restricted housing businesses listed here.
  • Has more Google reviews than 27% of the businesses in this directory.

Why this score

How We Score
Star rating 32
Review volume 78
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
42
4
4
3
2
2
1
1
12

Contact the property

Address
120 N Madison Ave, Dallas, TX 75208

Last verified 2026-08-13

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

In their own words

Services listed
Studio apartmentsOne bedroom apartmentsRooftop deckVirtual tours

As published by the business on its own website; not independently verified.

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Questions we get asked

How quickly does maintenance respond to requests?
Maintenance typically responds same-day and resolves issues within 24 hours, according to resident reviews.
Is there adequate parking?
The property has approximately 15 resident parking spots for a building with roughly 40 units, plus additional paid spots. Residents report frequent lot fill and street parking as unsafe at night.
How long does it take to get a security deposit back after move-out?
One recent resident waited nearly three months (from July 8 to September 30) with multiple calls before learning their check was stopped and never sent. Communication about delays was poor.

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Last updated 2026-08-13