Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Two distinct resident experiences divide this property sharply. Five-star reviewers highlight managers Shawn and Alize's responsiveness, smooth move-in (as quick as 4 days), and spacious layouts at low rent. One-star residents report chronic pest issues, broken security (unlocked entry doors, constant homeless intrusions), AC failures, repairs delayed months, parking chaos with no clear rules, and suspicions of fake reviews praising staff by name. The gap between best-case (attentive leasing) and worst-case (uninhabitable conditions) is stark and wide.
Both positive and negative reviewers mention the same staff members; credibility questions arise when nearly identical template praise appears alongside detailed accounts of maintenance neglect and safety violations. Affordability draws residents in, but those who stay longer report deteriorating conditions and frustrated property management response.
Last verified 2026-09-16
As listed on Google.
Credentials claimed:Equal Opportunity Housing, Handicap Friendly
As published by the business on its own website; not independently verified.
Since 2023 management changes (Araceli, Cynthia, Paola with AWM), residents report responsive, professional service and a safe, well-kept property. Earlier reviews tell a different story: long waits for repairs, poor communication, and construction flaws including hollow walls and failing appliances that left tenants frustrated and considering departure.
Staff professionalism, particularly leasing agent Estrella and manager Melissa, stands out across visits and residencies. Residents report fast maintenance response, a welcoming leasing process, and a well-kept community that feels secure for long-term renters. One resident reported serious safety issues with homeless individuals and criminal activity on-site, chronic air-conditioning failures met with inadequate portable fans, and aging infrastructure problems like clogged drains. This concern runs counter to the prevailing experience, yet reflects a real divided perception of the property.
Mia and Melissa stand out as the main draw: both leasing agents consistently earn praise for patience, transparency, and making the application process feel personal. Multiple reviewers mention relief at being treated with respect during their first apartment search. The complex itself draws compliments for cleanliness and peaceful atmosphere, though a handful of one-star reviews flag a broken elevator left unrepaired for months and questions about responsiveness to maintenance needs. For first-time renters and those needing attentive staff support, the experience is strong. Staff behavior varies noticeably. While most encounters yield five stars, a few reviews describe rude or dismissive office greetings, and one tenant describes concerns about retaliation after requesting repairs. Building condition and maintenance consistency appear to be weak spots, especially for residents on higher floors dealing with prolonged elevator outages.
Last updated 2026-09-16