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The Principal Residences

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 28 Google reviews · How we rank ›

3.6(28) 56 low data composite score See reviews on Google ✓ Google-verified
Luxury
The Principal Residences
Location
Old East Dallas, Dallas
Service
Luxury
Reviews
28
Ranking
#634 in Luxury
Best for
History lovers who prioritize aesthetic appeal and can tolerate older building conditions.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

The Principal divides tenants sharply: half praise its historic charm, natural light, and leasing staff warmth; half cite thin walls, creaky floors, and years of unresolved flooding and maintenance delays. Design flaws (inefficient old windows, poor kitchen exhaust, thin walls) stem from its 1903 schoolhouse origins and limit comfort despite the aesthetic appeal.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • historic character and natural light
  • responsive leasing staff (Amanda, Alexis)
  • unique floor plans and original hardwood floors
  • security cameras and night patrols
  • on-site dog park and dog wash
Watch-outs
  • thin walls and creaky floors allow noise from neighbors
  • poor soundproofing throughout building
  • management unresponsive to long-standing issues
  • units flood with rain; foundation problems not resolved
  • windows inefficient and poorly designed for ventilation
outdated-unitsmaintenance-slownoisy-neighborsquiet-communityresponsive-managementunresponsive-officesecure-parking
Best for: History lovers who prioritize aesthetic appeal and can tolerate older building conditions.
Think twice if: Sensitive to noise or dependent on reliable HVAC, hot water, and weather-sealed windows.

What Reviewers Like

  • historic character with modern finishes
  • high ceilings and original hardwood floors
  • responsive leasing agents (Amanda, Alexis named)
  • on-site dog park and dog wash facilities

What to Know Before You Tour

  • Leasing staff Amanda Shapiro and Alexis named repeatedly for responsiveness
  • security cameras in parking lot and building interior; night patrols
  • on-site dog wash; public dog park next door
  • units flooded repeatedly in older reviews; Perry Guest Management previously responsible (new management as of March 2024)
  • dishwasher replaced promptly when unrepairable
  • building security officer entered unit without notice during first month
  • windows sealed for 'safety' but fire code violation reported to city; later circle-sawed open

What Stands Out

Luxury
Historic charm and high ceilings praised, but thin walls, creaky floors, poor climate control, and foundation flooding undermine luxury experience.

Compare with Nearby Apartments

  • Rated 3.6 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How We Scored It

How We Score
Star rating 14
Review volume 63
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating Breakdown

5
17
4
1
3
1
2
1
1
8

Location & Contact

Address
401 N Carroll Ave, Dallas, TX 75246

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Luxury apartmentsStudio floor plansOne bedroom floor plansTwo bedroom floor plansSmart-home technologiesPremium appliances

Operating:Dating back to 1903 (original building); current operation as apartments not dated

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Are pets allowed here?
Yes. The property has an on-site dog wash and access to a public dog park next door.
Is the building secure?
Yes. Security cameras monitor the parking lot and building interior; security patrols operate at night. One tenant reported an unauthorized entry attempt by a security officer early in occupancy.
Can I get a parking spot?
Parking is available but limited. One tenant waited months to obtain a paid spot as availability declined.

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Last updated 2026-09-16