Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-21.
Savoy draws strong praise for staff warmth and occasional quick turnarounds, particularly leasing agent Kyndra, and residents value the affordability and family-pet friendliness. Serious friction emerges around security lapses, recurrent pest and utility failures (Wi-Fi, AC), sluggish resolution when repairs matter, and unit readiness, with two residents citing documented concerns and early lease termination.
Recent shift: Two serious 1-star reviews from 5 and 10 months ago citing security, pest, and management communication issues stand against a flood of 5-star praise from 3-7 months ago; the pattern suggests possible management or policy change, but recent evidence is limited to one scathing 1-star from 3 weeks ago citing identical Wi-Fi, security, and pest problems.
Last verified 2026-09-16
As listed on Google.
Credentials claimed:Equal Opportunity Housing, Handicap Friendly
As published by the business on its own website; not independently verified.
Most residents love the clean, quiet grounds and especially Amanda, the property manager, whom they credit with making the place stand out. Recent management changes have triggered concerns about inconsistent monthly charges and misleading specials, leading at least one tenant to break their lease.
About half of residents praise Ms. Angela's attentiveness and the peaceful setting, but the other half report years of unresolved flooding, mold, and broken air conditioning that management delayed addressing. Lease agreements and rent allocations have caused confusion, with some tenants ending up in eviction disputes over clerical errors they say the office should have caught.
Five-star reviews dominate Candletree's recent feedback, with residents consistently praising named staff members like Neal Vance, Steven, and Maribel for going beyond typical service. The maintenance crew keeps grounds spotless, and residents say the office handles requests without fuss. Affordability combined with gating, active litter removal, and a stable management team drive loyalty; some tenants have lived here for years. No complaints appear in the sampled reviews, though enforcement of community rules (garbage, drugs) registers as a neutral housekeeping note.
Last updated 2026-09-16