Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-21.
Staff at The Spring at Silverton earn consistent praise from residents, particularly Assistant Property Manager Latasha Phillips and Property Manager Tanisha Edwards, who tackle resident concerns and help applicants navigate the rental process with patience and attentiveness. The community itself appeals to active seniors seeking a well-maintained, welcoming environment with daily events, pool aerobics, crafts, dining, and fitness facilities.
Residents highlight how staff go beyond standard roles: helping renters remain during lease renewals, turning down applications into move-in opportunities, and making seniors feel genuinely valued. The facility's grooming and social programs draw praise; even a four-star review notes the property manager advocated successfully for affordability when rent increases threatened renewal.
Last verified 2026-09-16
As listed on Google.
Credentials claimed:Equal housing opportunity
As published by the business on its own website; not independently verified.
Older reviews praise a former manager named Melinda for personable service and a serene pond setting with waterfowl. Recent notes reflect decline: grass uncut, porch clutter ignored, potholes unfixed, and staff reportedly withdrawn since that manager left. Current experience varies sharply between nostalgic approval and frustration over upkeep.
Many residents praise the welcoming office staff and peaceful setting, though maintenance delays and noise from visiting family members frustrate some tenants. Security concerns and inconsistent enforcement of the 62-and-over policy appear in older reviews.
Evergreen draws praise for its grounds, elevators, and individual maintenance staff like Josh, Joshu, and Justin when they engage. However, the community struggles with revolving management (five or more managers within a year), leading to inconsistent communication and abrupt shifts in how residents are treated. Common complaints center on slow repairs, sanitation problems in shared hallways (dog waste, mold), security gate lapses, and aggressive towing enforcement. Recent staff changes have shown mixed results: some residents report improved respect for notice and communication, while others detail confrontational interactions over trash timing and car stickers. Seniors with health challenges report feeling dismissed during transitions.
Last updated 2026-09-16