19 low data
The Springs
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury
- Location
- Fort Worth
- Service
- Luxury
- Reviews
- 121
- Ranking
- #728 in Luxury
Core details are sourced from this business's Google Business Profile (checked 2026-09-16).
Our Review
The Springs suffers from widespread health and safety failures. Reviewers report persistent mold, roaches, rats, and pest infestations that management refuses to address despite repeated complaints. Multiple tenants relocated after developing respiratory illness from black mold exposure. Office staff are described as rude and condescending, frequently unavailable, and known to mischarge residents. Rare praise goes to individual staff members like Ayanna and Eric, but systemic issues persist.
Praised for
- helpful individual staff members (Ayanna, Eric)
- responsive maintenance when staff changes occur
- neighbourhood location
Watch-outs
- mold, roaches, rats and pest infestations throughout units
- maintenance and repairs severely delayed or ignored
- rude, unresponsive, and untrustworthy office staff
- unsafe conditions including drug paraphernalia, squatters, fires
maintenance-slowunresponsive-officepest-problemspoor-communicationoutdated-units
Think twice if: Anyone seeking a safe, well-maintained home should avoid this complex; health hazards and neglect are documented across dozens of recent reviews.
What Reviewers Like
- some praise for individual staff members during management transitions
- location in the Fort Worth area
What to Know Before You Tour
- Staff members Ayanna and Eric have been named specifically for helpfulness in older reviews
- black mold in units caused documented health issues requiring hospital visits
- units have had leaking windows, cracks in walls, water damage, and brown water from AC units
- homeless squatters have occupied vacant units with no management response
- drug paraphernalia found near playground
- fire blocked off one building for approximately 18 months
- former office employee stole master keys from all units
- pool permanently closed
Compare with Nearby Apartments
- Rated 2.8 against a 3.85 average across the 883 luxury businesses listed here.
- Has more Google reviews than 55% of the businesses in this directory.
How We Scored It
How We Score Star rating 0
Review volume 91
Review recency 84
Review sentiment 33
Profile completeness 100
Verification 30
Rating Breakdown
5
40
4
10
3
11
2
5
1
55
Location & Contact
- Phone
- +1817-704-4950
- Address
- 3100 Hamilton Ave, Fort Worth, TX 76107
Last verified 2026-09-16
Leasing Office Hours
- Monday
- 09:00-17:30
- Tuesday
- 11:00-18:00
- Wednesday
- 11:00-18:00
- Thursday
- 11:00-18:00
- Friday
- 09:00-17:30
- Saturday
- Closed
- Sunday
- Closed
As listed on Google.
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