Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Reviewers praise The Village's event calendar, pet care, and leasing staff, with many citing responsive same-day maintenance and a young-professional vibe. Yet recent complaints flag serious issues: pest infestations, non-functional cooling systems, reduced security, and deferred structural repairs. Premium rent appears to conflict with declining service consistency across properties.
Recent shift: Decline in service consistency: earlier reviews (one month ago) praised maintenance speed and community offerings; recent reviews (past 3 weeks) report pest infestions, cooling failures, reduced security presence, and structural neglect.
Last verified 2026-09-16
As listed on Google.
Operating:Since 1968
As published by the business on its own website; not independently verified.
Half the reviews praise fast maintenance and community feel, but a significant group report chronic plumbing failures, sketchy security, and management that blamed residents for complex mistakes. Parking is insufficient and units show their age despite lower rent. Evidence is mixed and hinges on tenant experience timing.
Long-term residents praise responsive maintenance and friendly staff, especially Dina, along with decent value and shared amenities. However, vehicle theft, inconsistent pest control early on, and dated units divide the community. New residents tend to rate higher after roach solutions took hold; older reviews flag security as unaddressed.
Residents consistently praise the office team-named staff like Autumn, Michael, and Victoria earn specific recognition for responsiveness. Maintenance typically arrives same-day or next-day. The grounds, lake, trails, and neighborhood quiet appeal to long-term residents. However, billing disputes (late fees despite autopay, charges at lease end) and older entry protocols raise concerns for some.
Last updated 2026-09-16