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Ventana Ridge Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 263 Google reviews · How we rank ›

4.2(263) 80 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsGarden Style & Suburban Communities
Ventana Ridge Apartments
Services
Luxury High-Rise Apartments, Garden Style & Suburban Communities
Reviews
263

What we found

Staff consistency drives strong satisfaction here. Luis, Tahlia, and Andy field requests promptly and treat residents as people, not transactions. Tenants credit the newer management team with visible improvements in maintenance responsiveness and availability. One long-time resident praised the shift in atmosphere over five years; another noted work orders completed within days. The property holds residents who stay for years.

Maintenance responds quickly to requests (gym access, apartment repairs, emergency calls). The front office stays staffed and familiar. Pricing details are absent from reviews, but the leasing process moved fast for recent movers, including same-week tours and move-ins. No systemic complaints emerge from this batch of reviews.

Praised for
  • responsive staff (Luis, Tahlia, Andy)
  • quick maintenance and work orders
  • welcoming management team
  • long-term tenant retention
responsive-managementmaintenance-quickfriendly-staff
Best for: Long-term renters who value responsive management and quick maintenance in the Love Field corridor.

What's working here

  • Named staff known for responsiveness (Luis, Tahlia, Andy)
  • quick work order completion
  • management actively improved tenant experience
  • strong retention of long-term residents

Read this before you tour

  • Luis Castro: leasing agent noted for fast move-in (within 2 days including tour)
  • Tahlia/Talia: assistant manager credited with app support and resident communication
  • Andy: maintenance technician consistently praised for 24/7 availability and quick response
  • Management team credited with visible improvement in maintenance responsiveness over recent years
  • Work orders completed within days

What residents say

Garden Style & Suburban Communities
Outdoor courtyards and grilling areas used and appreciated by residents.

Side by side with nearby options

  • Rated 4.2 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

Why this score

How We Score
Star rating 45
Review volume 100
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

The numbers behind the score

5
193
4
11
3
8
2
9
1
42

Contact the property

Address
3130 Lombardy Ln, Dallas, TX 75220
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One bedroom apartmentsTwo bedroom apartmentsPet-friendly housing24-hour emergency maintenanceOpen-air grilling and dining areasOutdoor courtyards

As published by the business on its own website; not independently verified.

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Questions we get asked

How quickly can I move in?
Recent reviews report move-ins within 2 days of initial tour, depending on application processing.
Is 24-hour maintenance really available?
Residents report maintenance staff (including named technician Andy) responding to requests at any time, including after work hours.
Does the management actually listen to tenant feedback?
A long-time resident (5+ years) noted visible improvements under newer management, including increased maintenance availability and responsiveness to suggestions.

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Last updated 2026-08-13