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Ventana Ridge Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 265 Google reviews · How we rank ›

4.1(265) 75 composite score See reviews on Google ✓ Google-verified
Luxury
Ventana Ridge Apartments
Location
Northwest Dallas, Dallas
Service
Luxury
Reviews
265
Ranking
#129 in Luxury
Best for
Professionals near Love Field or UT Southwestern who value attentive staff and reliable maintenance.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Staff including Luis, Tahlia, and Andy earn repeated praise for responsiveness and genuine care; tenants describe the office as welcoming and maintenance as swift and always available. The newer management team has improved conditions noticeably over recent years, though some worry about safety and loitering on the grounds.

One-bedroom and two-bedroom units serve longer-term residents and those seeking attentive service near Love Field and UT Southwestern. Amenities include open-air courtyards and grilling areas. The gym access and tenant activities could expand, but most reviewers feel at home here.

Praised for
  • attentive and responsive maintenance staff
  • friendly and engaging office/management team
  • quick issue resolution
  • consistent, long-term tenant satisfaction
Watch-outs
  • security concerns (homeless presence, drug use)
  • limited access to amenities outside business hours
responsive-managementmaintenance-quickfriendly-staffsafe-neighborhood
Best for: Professionals near Love Field or UT Southwestern who value attentive staff and reliable maintenance.
Think twice if: Safety concerns about loitering and drug use on or near grounds warrant a visit before committing.

What Reviewers Like

  • staff consistently praised by name across years
  • fast leasing process (within 2 days reported)
  • maintenance available around the clock

What to Know Before You Tour

  • Luis Castro, receptionist/office staff, named repeatedly across reviews for reliability and greeting tenants
  • Andy, maintenance worker, praised for 24/7 availability and willingness to help at any hour
  • Tahlia (also spelled Thalia), assistant manager, noted for teaching tenants and welcoming demeanor
  • Cody, brochure designer, commended for enthusiasm
  • New management team credited with increasing maintenance presence and improving conditions over recent years
  • Leasing completed within 2 days including tour
  • Promotional wheel spin for gift cards during leasing

What Stands Out

Luxury
Staff responsiveness and newer management improvements make tenants feel valued; security issues undermine the luxury feel.

Compare with Nearby Apartments

  • Rated 4.1 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How We Scored It

How We Score
Star rating 39
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating Breakdown

5
194
4
11
3
8
2
9
1
43

Location & Contact

Address
3130 Lombardy Ln, Dallas, TX 75220
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
One bedroom apartmentsTwo bedroom apartmentsPet-friendly housing24-hour emergency maintenanceOpen-air grilling and dining areasOutdoor courtyards

As published by the business on its own website; not independently verified.

Enquire about Ventana Ridge Apartments

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Ventana Ridge Apartments. We only share your details with providers relevant to your request.

Frequently Asked Questions

Can I bring pets?
Yes, Ventana Ridge lists pet-friendly housing as a service.
Is there a gym?
Yes, a gym is available, though one tenant suggested adding a key-card lock for afternoon access after work hours.

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Last updated 2026-09-16