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Vernazza Apartment Homes

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 29 Google reviews · How we rank ›

3.2(29) 47 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
Vernazza Apartment Homes
Location
Oak Cliff, Dallas
Service
Luxury
Reviews
29
Ranking
#772 in Luxury

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Vernazzo is badly divided by manager tenure. When former manager Crestina led, tenants praised responsive maintenance and her attentiveness to problems. Since new management took over (notably manager Cristian), reviews describe aggressive conduct, locked apartments with tenant belongings trapped inside, electricity cuts, and unaddressed complaints about pests, noise neighbors, and slow repairs. Problems span uncontrolled rat and fly infestations, air conditioning failures in summer heat, loud tenants from midnight to 5 am with little enforcement, and security cameras that don't work. Several reviews note unexpected fees not in contracts and week-long waits for repairs. The complex sits in Oak Cliff near active crime scenes and frequent loud parties, which reviewers say does not justify the rent.

Praised for
  • responsive management under previous leadership
  • quick maintenance response from dedicated staff
  • social community events
Watch-outs
  • maintenance delays of one to two weeks
  • pest infestation (flies, roaches, bedbugs, rats)
  • unresponsive management to noise complaints
  • aggressive or abusive manager conduct
  • poor air conditioning in heat
  • flooding and water damage
  • unexpected fees and contract changes
poor-communicationmaintenance-slownoisy-neighborspest-problemsunresponsive-officeunexpected-fees
Think twice if: anyone troubled by pest problems, slow repairs, noise enforcement failures, or management instability.

What Reviewers Like

  • recently remodeled units
  • pet-friendly with $300 deposit
  • on-site pool and laundry
  • DART transit access

What to Know Before You Tour

  • Former manager Crestina described as highly responsive; new manager Cristian accused of locking out tenants, changing locks, and cutting electricity to units with children present
  • Maintenance staff praised as quick under Crestina; now reported at one to two week delays
  • Pest issues span flies, cockroaches, bedbugs, and rats in walls
  • Air conditioning reported as barely functional in summer
  • One-day rent payment delay allegedly triggered door kicking by manager
  • Cameras reported non-functional; crime nearby (drive-by shooting mentioned)
  • Noise complaints from 12 am to 5 am go unenforced

Compare with Nearby Apartments

  • Rated 3.2 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

How We Scored It

How We Score
Star rating 0
Review volume 64
Review recency 100
Review sentiment 27
Profile completeness 100
Verification 30

Rating Breakdown

5
16
4
0
3
0
2
0
1
13

Location & Contact

Address
2800 W Davis St, Dallas, TX 75211

Last verified 2026-09-16

Leasing Office Hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
One and two bedroom apartmentsPet-friendly communityAll bills paidOn-site laundry facilities24-hour emergency maintenanceSwimming poolPlaygroundRecently remodeled units
Published prices
Pet deposit
$300
Monthly pet rent
$10
Pet fee
$150

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Does Vernazzo allow pets?
Yes. Pet deposit is $300, monthly pet rent is $10, and pet fee is $150.
How long do maintenance repairs typically take?
Recent reviews report one to two week waits, though a previous manager was praised for quick response times.
What amenities are included?
On-site laundry, swimming pool, playground, 24-hour emergency maintenance, and remodeled units with updated kitchens, dishwashers, and pantries.

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LuxuryGarden Style (1-4 stories)

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Last updated 2026-09-16