16 low data
Village Creek , 3rdGate , ESG ,
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury
Village Creek
Garden Style (1-4 stories)Affordable HousingLuxury
- Location
- Parkside, Fort Worth
- Services
- Garden Style (1-4 stories), Affordable Housing, Luxury
- Reviews
- 265
- Ranking
- #72 in Garden Style (1-4 stories)
- Best for
- families prioritizing fast move-in and patient office staff
Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Our Review
Residents and applicants report strong experiences with core staff like Candy and Katrina, who moved tenants in quickly and went out of their way to help. However, maintenance calls often go unanswered, emergency repairs have stalled for weeks, and recent turnover has left some residents frustrated with uneven office treatment and communication.
Praised for
- welcoming and patient staff
- fast lease and move-in process
- responsive managers
- convenient west Fort Worth location
Watch-outs
- emergency maintenance response delays
- inconsistent management after staff turnover
- communication barriers and language dismissal
- no-answer phone line
responsive-managementmaintenance-slowfriendly-staffunresponsive-office
Best for: families prioritizing fast move-in and patient office staff
Think twice if: emergency maintenance response time is critical to you, or you need reliable language support from office staff
What Reviewers Like
- Candy and Katrina handle leasing with speed and care
- smooth move-in process
- affordable units in convenient west Fort Worth location
What to Know Before You Tour
- Manager Candy and Assistant Bree (later replaced) received repeated praise for move-in speed and patience
- Multiple reports of AC outages and flooded restrooms going unrepaired for weeks despite work orders
- Recent staff turnover appears to have affected office consistency and maintenance responsiveness
- Language barriers reported: office staff dismissed Spanish-speaking applicants
What Stands Out
- Affordable Housing
- Office staff moved applicants through approval and lease quickly; recent turnover and phone access issues now frustrate low-income hopefuls
- Garden Style (1-4 stories)
- Move-in readiness praised; maintenance repairs for common issues (AC, plumbing) slow to respond or unaddressed
Compare with Nearby Apartments
- Rated 3.9 against a 3.94 average across the 182 garden style (1-4 stories) businesses listed here.
- Has more Google reviews than 84% of the businesses in this directory.
How We Scored It
How We Score Star rating 26
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating Breakdown
5
164
4
19
3
19
2
13
1
50
Location & Contact
- Phone
- +1817-492-0307
- Address
- 2800 Briery Dr, Fort Worth, TX 76119
Last verified 2026-09-16
Leasing Office Hours
- Monday
- 08:30-17:30
- Tuesday
- 08:30-17:30
- Wednesday
- 08:30-17:30
- Thursday
- 08:30-17:30
- Friday
- 08:30-17:30
- Saturday
- 10:00-14:00
- Sunday
- Closed
As listed on Google.
Amenities & Property Details
Services listed
one bedroom apartmentstwo bedroom apartmentsfully equipped kitchenmodern fixtureswood vinyl flooring
As published by the business on its own website; not independently verified.
Frequently Asked Questions
- How long does the move-in process take?
- Residents report fast leasing with core staff like Candy and Katrina; one resident completed move-in in time for kids. Recent reviews suggest delays contacting the office by phone.
- What should I do if I report a maintenance issue?
- Work orders can be submitted, but response times vary widely. Residents have reported weeks-long waits for emergency repairs like AC and plumbing; results depend partly on staff on duty.
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