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Waterford at Bellmar

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 141 Google reviews · How we rank ›

3.9(141) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
Waterford at Bellmar
Location
North Dallas, Dallas
Service
Luxury
Reviews
141
Ranking
#399 in Luxury
Best for
Families or professionals prioritizing leasing experience and upfront amenities over long-term operational consistency.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Leasing staff earn consistent praise for patience and attentiveness during tours and move-ins, and newer management under RPM has energized the community feel. However, current residents report serious gaps between that front-desk hospitality and post-lease responsiveness: pest infestations go unaddressed, A/C repairs stretch over a week, billing surprises occur (carport double-charges documented), and formal complaints receive minimal follow-up or owner accountability.

A clear divide emerges in recent reviews. Prospective tenants meet welcoming, knowledgeable agents like Alex, Raul, and Ashley. Existing residents describe a property where management pivots sharply once leases are signed, ignoring trash disputes, wrongly assigned parking, unresolved maintenance, and billing questions with little urgency or transparency.

Recent shift: New management company (RPM) took over within the past few months. Some residents report improved community energy and events; others report simultaneous arrival of billing changes, arbitrarily raised charges, and continued maintenance failures. Sentiment on the transition is split.

Praised for
  • friendly and responsive leasing staff
  • professional management team turnover
  • clean grounds and attractive amenities
  • helpful move-in and leasing process
Watch-outs
  • unresponsive management to resident concerns
  • pest and roach infestations
  • A/C maintenance delays and poor performance
  • unexpected charges and billing errors
  • poor follow-up on resident complaints
friendly-staffmaintenance-slowpest-problemsunexpected-feesunresponsive-officeresort-style-poolclean-grounds
Best for: Families or professionals prioritizing leasing experience and upfront amenities over long-term operational consistency.
Think twice if: You expect responsive, transparent management after move-in; multiple residents report ignored maintenance, pest issues, and billing discrepancies with little accountability.

What Reviewers Like

  • strong leasing and move-in support
  • newer management (RPM) showing community improvements
  • resort pool and fitness amenities
  • pet-friendly policy

What to Know Before You Tour

  • Leasing agents named: Alex (manager), Raul, Ashley Valles
  • Recent management change to RPM; some residents report improvement, others report new billing issues
  • Recurring complaints: A/C repairs delayed over one week, roach and flea infestations not resolved, carport charges doubled
  • Vehicle towing incident due to office parking assignment error; resident charged, limited manager accountability
  • Security deposit retention disputed in at least one case

What Stands Out

Luxury
Leasing and front-desk service praised as patient and knowledgeable; resident maintenance and complaint response criticized as delayed and dismissive.

Compare with Nearby Apartments

  • Rated 3.9 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How We Scored It

How We Score
Star rating 26
Review volume 93
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating Breakdown

5
97
4
6
3
3
2
3
1
32

Location & Contact

Address
7879 Riverfall Dr, Dallas, TX 75230

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-19:00
Tuesday
10:00-19:00
Wednesday
10:00-19:00
Thursday
10:00-19:00
Friday
10:00-19:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Resort-style poolFitness centerPet-friendlyStainless steel appliancesGranite countertopsHardwood floorsWasher/dryerCovered parking
Published prices
Lease term (13+ months)
Up to 8 weeks free

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How long do A/C repairs typically take?
Multiple residents report delays of over one week for A/C fixes.
Are there pest issues?
Recent complaints describe roach and flea infestations that management has not resolved.
Can I get move-out help from leasing staff?
Yes; at least one reviewer praised staff for making their transfer process quick and easy.

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Madison @ Bellmar draws renters looking for a low-cost North Dallas location near retail and major roads, but the experience splits sharply. Maintenance responds quickly to repair requests and many appreciate the assigned covered parking and lack of extra fees, yet multiple reviewers report car break-ins, gates that fail, and an office staff who rarely answer phones or return messages. Recent policies like a 10 PM curfew have soured long-term residents who otherwise valued the affordability. The pool sits unused due to restricted hours, and neighborly issues including marijuana odor and late-night noise persist despite management's efforts. For budget-conscious renters who avoid ground-floor units and don't need much office contact, the location and maintenance team justify staying. Those needing reliable security or responsive management should look elsewhere.

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Most residents report a genuinely welcoming community where staff organize regular events and respond quickly to maintenance needs. The property is quiet, well-maintained, and parking is reliable. But a minority flag significant frustrations: one tenant waited two weeks for a ceiling leak repair, another's complaints about disruptive neighbors and marijuana odor went unanswered, and at least one resident was surprised by a tow without advance notice.

Luxury

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Last updated 2026-09-16