DFW Multifamily Property Directory
Menu
Start Your Search

Willow & Wise

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 99 Google reviews · How we rank ›

4.5(99) 76 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
Willow & Wise
Service
Luxury High-Rise Apartments
Reviews
99

What we found

Willow & Wise wins praise for its downtown location, rooftop pool, and staff standouts like Tammerin and Alyssia, who handle move-ins and maintenance requests efficiently. New manager Loren Parsons has earned resident approval for quick issue resolution. However, several residents report undisclosed fees buried in leases, poor management response to complaints, retaliatory behavior toward those who escalate issues, and a pet control problem creating hallway noise and waste. Cleanliness enforcement is inconsistent, with thin walls amplifying neighbor noise.

The 85% five-star rate masks a vocal minority facing genuine friction: one resident broke their lease after a month citing harassment and ignored maintenance requests. Leasing agents receive consistent praise during tours, but post-move-in experience divides sharply. Prospective tenants should read the full lease closely for utility, parking, package, and smart-home setup fees.

Praised for
  • responsive staff (Tammerin, Alyssia, Lesley, Valeria)
  • rooftop pool and on-site gym
  • excellent maintenance and repairs
  • vibrant community events
  • prime downtown location
Watch-outs
  • hidden fees and lack of transparency
  • management retaliation after complaints
  • poor enforcement of pet/trash rules
  • thin walls and excessive noise
  • inconsistent cleanliness standards
responsive-managementpoor-communicationmaintenance-quicknoisy-neighborsunexpected-feesfriendly-staffmodern-amenities
Best for: Young professionals and families prioritizing downtown walkability and modern amenities over strict cost controls.
Think twice if: You need full fee transparency upfront or plan to escalate maintenance complaints; management response has been uneven, and undisclosed utility and parking fees exceed $100 monthly.

What's working here

  • Rooftop pool and on-site gym
  • Downtown Fort Worth location
  • Responsive maintenance and repairs
  • Standout leasing and resident services staff

Read this before you tour

  • Manager Loren Parsons praised for quick issue resolution and improved communication
  • Leasing agents Alyssia and Tammerin consistently mentioned by name for thoroughness and professionalism during move-ins
  • Rooftop pool, gym, office WiFi space, valet trash service
  • Partition wall studio (S3 layout) offers bedroom feel without full one-bedroom cost
  • The Bearded Lady restaurant on-site or nearby
  • Luxer package system charges $5/day fee after 3 days storage
  • Security described as extensive
  • Resident events organized regularly

What residents say

Luxury High-Rise Apartments
Premium amenities and downtown location praised, but undisclosed fees and management communication issues frustrate residents despite staff responsiveness.

Side by side with nearby options

  • Rated 4.5 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

Why this score

How We Score
Star rating 59
Review volume 87
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

The numbers behind the score

5
84
4
2
3
2
2
0
1
11

Contact the property

Address
218 W Broadway Ave, Fort Worth, TX 76104
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Premium luxury apartmentsDowntown apartments

As published by the business on its own website; not independently verified.

Enquire about Willow & Wise

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Willow & Wise. We only share your details with providers relevant to your request.

Questions we get asked

Does Willow & Wise charge extra fees beyond rent?
Yes. Residents report over $100 monthly in undisclosed fees, including common area utilities, smart-home setup, internet/router, parking, and package storage ($5/day after 3 days via Luxer system). Full lease review is essential before signing.
Who are the standout staff members?
Leasing agents Alyssia and Tammerin are named repeatedly for professionalism and thoroughness during move-ins and resident services. Manager Loren Parsons is praised for quick maintenance responses and improved communication.
What amenities are on-site?
Rooftop pool, gym, office WiFi space, valet trash service, security, and regular resident events. The Bearded Lady is nearby.

Similar apartment complexes nearby

Montage Southside
81

Montage Southside

4.6(96)✓ Google-verified

Residents consistently praise the clean, spacious units and the location near downtown Fort Worth restaurants and bars. Management transitions have occurred, but current staff (Tracy, Yvonne) earn strong reviews for responsiveness and move-in support. Maintenance tackles requests quickly, and the property itself stands out as well-kept across grounds and interiors. Pet owners appreciate the dog run and walkability. Reviewers note competitive pricing for the amenities offered, making the community a strong draw for relocating professionals.

Luxury High-Rise Apartments
View profile
Siddons Place Apartments
58

Siddons Place Apartments

3.8(26)✓ Google-verified

Siddons Place offers affordable Fort Worth apartments with attentive staff and decent unit sizes, but pest control and amenity maintenance are recurring concerns. Long-term residents describe it as livable despite pool closures and deteriorating play areas; newer tenants should budget for pest management and verify utility billing before signing.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
View profile
The Bowery at Southside
68

The Bowery at Southside

4.1(144)✓ Google-verified

Front-line leasing agents, particularly Marcella, Jackie, Raven, and Christina, earn consistent praise for patience and thorough support during applications and tours. Many residents report pleasant initial experiences and smooth move-ins when these staff members are involved. Serious cracks emerge once residents settle in. Multiple tenants describe unresolved noise issues, maintenance staff misconduct, units that were dirty or damaged despite promised pre-arrival cleaning, and an unresponsive management chain that appears to prioritize corporate accounts over individual residents. A pattern of poor communication and broken processes (unit transfers mishandled, lease disputes unresolved for weeks) suggests systemic issues above the leasing desk.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-13