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Windsong Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 146 Google reviews · How we rank ›

4.3(146) 72 composite score See reviews on Google ✓ Google-verified
Affordable HousingLuxury
Windsong Apartments
Location
Cookes Meadow, Fort Worth
Services
Affordable Housing, Luxury
Reviews
146
Ranking
#86 in Affordable Housing
Best for
Long-term residents seeking responsive management and a welcoming community atmosphere.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-21.

Our Review

Staff like Michael and Francisco earn consistent praise for going out of their way to help residents and prospects; many reviewers name them specifically and mention feeling welcomed immediately. Maintenance team, particularly Francisco and Logan, handles repairs quickly and with attention to detail. The property feels safe, clean, and community-focused to most who live here.

That said, several residents report cockroach problems that persisted despite repeated calls to management. One tenant called more than five times about an infestation before leaving; another noted roaches continued to multiply. While the majority of feedback is positive, pest control appears to be a recurring weak spot that outweighs the otherwise strong staff reputation.

Praised for
  • responsive, named staff (Michael, Francisco, Logan, Deanna, Rosa)
  • quick maintenance response and problem-solving
  • welcoming, professional leasing office
  • clean, well-kept property and grounds
  • diverse, respectful resident community
Watch-outs
  • cockroach infestations unresolved
  • pest management neglect despite resident reports
  • critter and roach problems recurring
responsive-managementfriendly-staffclean-groundsmaintenance-quickpest-problems
Best for: Long-term residents seeking responsive management and a welcoming community atmosphere.
Think twice if: Pest control issues have driven residents out; check pest management protocols before signing a lease.

What Reviewers Like

  • Named, responsive staff known by residents
  • Fast maintenance and same-day solutions
  • Welcoming leasing experience and professional office

What to Know Before You Tour

  • Michael (leasing office): named in 8+ reviews for professional, welcoming tours and application support
  • Francisco (lead maintenance) and Logan (assistant maintenance): praised for quick response, attention to detail, and going above and beyond
  • Deanna (manager): mentioned in multiple reviews for responsiveness and problem-solving
  • Rosa (leasing staff): noted for helping first-time renters
  • Cockroach infestations reported in at least two reviews; one resident called 5+ times without resolution
  • 10+ year resident on staff speaks to low turnover and community stability

What Stands Out

Affordable Housing
Strong office and maintenance responsiveness; pest control gaps create friction.
Luxury
Resort-style pool and fitness center offered; reviews do not discuss luxury finishes or high-rise experience.

Compare with Nearby Apartments

  • Rated 4.3 against a 3.89 average across the 280 affordable housing businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How We Scored It

How We Score
Star rating 49
Review volume 94
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating Breakdown

5
112
4
5
3
5
2
5
1
19

Location & Contact

Address
1600 Cooks Ln, Fort Worth, TX 76120
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Luxury apartment homesPet-friendly apartments24-hour fitness centerResort-style poolClothing care centerOne-bedroom apartmentsTwo-bedroom apartmentsPrivate patios or balconies

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Windsong Apartments

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Windsong Apartments. We only share your details with providers relevant to your request.

Frequently Asked Questions

Are there pet-friendly units?
Yes, their website lists pet-friendly apartments as a service.
What maintenance response can I expect?
Residents praise Francisco and Logan for quick repairs and going above and beyond; however, pest-related requests have sometimes gone unresolved despite multiple calls.

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Five-star tours consistently mention staff like Faith and Darius who explain the attainable housing program clearly and make prospects feel welcome. Once residents move in, manager Valerie and maintenance worker Carlos are praised for responsiveness and genuine care. The darker half involves months of application chaos: applicants chase the office for updates, receive contradictory guidance, and get told at the last hour they do not qualify despite submitting documents weeks earlier. Several reviewers felt the office prioritized conversation over answering phones. Faith stands out as the one consistently helpful leasing staff member throughout these complaints.

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Last updated 2026-09-16