22 low data
Luxury Apartments in Dallas
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury High-Rise Apartments
Windsor on White Rock Lake Apartments
Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
- Services
- Garden Style & Suburban Communities, Luxury High-Rise Apartments
- Reviews
- 201
What we found
Staff and management set this community apart, with leasing agents like Jazzy, Shelley, and Brendon praised for warmth and responsiveness during tours and move-in. Once residents settle in, courtesy officers and maintenance teams respond quickly to requests, and the community culture emphasizes long-term resident relationships and gathering events.
The lakeside setting near White Rock Lake trails and luxury amenities (resort pool, yoga studio, dog park, coworking space) attract families and active professionals. One recent complaint flagged slow office response to calls and emails, though the overwhelming pattern is of attentive staff and safe, well-maintained grounds.
Praised for
- responsive management and maintenance
- staff go above and beyond
- safety and security focus
- resort-style amenities well-maintained
- lakeside location and trail access
- friendly community atmosphere
Watch-outs
- unresponsive office communication
- application process can be cumbersome
responsive-managementfriendly-staffsafe-neighborhoodclean-groundsmaintenance-quickmodern-amenitiesresort-style-poolsecure-parking
Best for: Active professionals and families wanting lakeside living with strong community culture.
Think twice if: You need quick office phone response; one recent tenant reported multiple unanswered calls over three days.
What's working here
- Lakeside location with direct trail access
- Named staff known for going above and beyond
- 24-hour maintenance and courtesy officers
- Luxury amenities (pool, yoga studio, coworking, dog park)
Read this before you tour
- Leasing agents Jazzy, Shelley Gerard, Brendon Jasso praised by name for exceptional service
- Courtesy officers work after-hours to support residents
- 24-hour maintenance
- Application process can be detailed and lengthy
- Move-in assistance noted (staff opened resident's garage before arrival)
- Professional outsourced maintenance for common areas
What residents say
- Garden Style & Suburban Communities
- Lakeside setting with direct access to 9+ mile trails and wildlife attracts active residents.
- Luxury High-Rise Apartments
- Resort-style pool, yoga studio, coworking, and tennis courts praised as well-maintained and luxurious.
Side by side with nearby options
- Rated 4.6 against a 3.89 average across the 101 garden style & suburban communities businesses listed here.
- Has more Google reviews than 67% of the businesses in this directory.
Why this score
How We Score Star rating 69
Review volume 100
Review recency 100
Review sentiment 72
Profile completeness 100
Verification 30
The numbers behind the score
5
175
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8
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3
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13
Contact the property
- Phone
- +1469-966-7440
- Address
- 9191 Garland Rd, Dallas, TX 75218
Last verified 2026-08-13
When the office is open
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- 10:00-17:00
- Sunday
- Closed
As listed on Google.
In their own words
Services listed
1 and 2 bedroom apartmentsPet friendly housingResort-style poolFitness center and spin roomYoga and aerobic studioSports courts (pickle ball, tennis, basketball)Dog parkCoworking space
Published prices
- 1 Bedroom apartments
- starting at $1,806*
- 2 Bedroom apartments
- starting at $2,443*
Credentials claimed:#1 Ranked Property Management Company for Resident Satisfaction by Grace Hill Excellence Awards for the fifth consecutive year, Top 5% of Communities for Overall Resident Satisfaction by Grace Hill Excellence Awards, Windsor Communities Ranks #3 in the 2025 Division by ORA Power Rankings by J Turner Research
As published by the business on its own website; not independently verified.
Questions we get asked
- Can I tour the property without an appointment?
- Yes. One reviewer visited without an appointment and leasing staff (Jazzy) welcomed them and set up a tour immediately.
- Is the community pet-friendly?
- Yes. Their website lists a dog park and reviewers mention proximity to trails being excellent for furry friends.
- What are the starting prices?
- 1 bedroom apartments start at $1,806 and 2 bedroom apartments start at $2,443, according to their website.
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Winsted at White Rock
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Most residents report smooth move-ins, hands-on staff (Patricia, Rosalinda, and Cristian named repeatedly), and maintenance requests handled the same day. The property sits clean, the pool and fitness center draw praise, and the location near White Rock Lake appeals to families. However, unanswered emails and phone tag frustrate renters with maintenance gaps or appliance promises that don't materialize. Towing by a third-party contractor has escalated to police involvement, and recent charges for covered parking have soured some tenants who expected the perk included.
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