DFW Multifamily Property Directory
Menu
Start Your Search Call

AMLI Fountain Place

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 297 Google reviews · How we rank ›

4.3(297) 76 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
AMLI Fountain Place
Location
Dallas Downtown Historic District, Dallas
Service
Luxury
Reviews
297
Ranking
#101 in Luxury
Best for
Relocating professionals and established residents seeking luxury downtown living with attentive staff and secure amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Residents and prospective tenants consistently praise the building's luxury finishes, floor plans, and amenities-particularly the 45th-floor sky lounge, resort pool, and secure 10-level parking garage. Staff standouts like Jerry, Halle, Skip, and Shanda earn repeated recognition for professionalism and genuine care.

That said, elevator reliability remains a chronic issue, and several residents report frustration with management responsiveness during emergencies and opaque move-out billing. One prospective tenant drove 45 minutes only to find the office closed despite posted hours, and a self-employed applicant faced unclear income verification requirements. Despite these friction points, residents renewing leases and loyal customers suggest improvement over time, and the 81% five-star rate indicates most find the trade-off worthwhile.

Praised for
  • exceptional leasing staff (Jerry, Halle, Skip, Shanda)
  • spacious unit layouts and finishes
  • responsive maintenance and concierge service
  • secure parking garage with controlled access
  • strong amenities including pool deck and sky lounge
Watch-outs
  • elevator breakdowns and slow repair
  • unresponsive management during emergencies
  • hidden move-out charges
  • inconsistent office availability and communication
  • leasing portal and application process issues
friendly-staffmodern-amenitiessecure-parkingresponsive-managementmaintenance-slowpoor-communicationunexpected-fees
Best for: Relocating professionals and established residents seeking luxury downtown living with attentive staff and secure amenities.
Think twice if: Elevator reliability is inconsistent; expect potential delays during maintenance and office communication gaps during application or move-out phases.

What Reviewers Like

  • Handpicked leasing staff known by name (Jerry, Halle) for genuine, knowledgeable service
  • Exceptional unit layouts and finishes versus comparable Class A downtown properties
  • Secure 10-level parking garage with two-door resident access and fast elevators
  • Luxury amenities: 45th-floor sky lounge, resort pool with private cabanas, yoga deck, GOLFZON simulator

What to Know Before You Tour

  • Jerry: leasing agent known for penthouse-first tour strategy and emotional connection-building during tours
  • Halle: concierge/leasing staff praised repeatedly for responsiveness and genuine care across multiple resident interactions
  • Skip and Jace: maintenance team noted for professionalism and quick response
  • Shanda: property manager recognized for accountability when issues arise
  • Parking garage: 10 levels; residents report finding spots by 6th floor; two-door controlled access to resident areas
  • Elevator wait times typically under 1 minute when operational
  • 24-hour maintenance guarantee: free 1 month rent if maintenance doesn't resolve issue within 24 hours

What Stands Out

Luxury
Finishes and layouts outrank comparable downtown Class A properties; elevator reliability issues and management communication gaps offset amenity strength.

Compare with Nearby Apartments

  • Rated 4.3 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How We Scored It

How We Score
Star rating 51
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating Breakdown

5
241
4
3
3
9
2
3
1
41

Location & Contact

Address
1800 N Field St, Dallas, TX 75202
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-18:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Luxury high-rise apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsPrivate conference roomsOn-site coworking spacesGround-floor coffee shop (Tierra a Taza)45th-floor sky lounge
Published prices
1 Bedroom apartment (A2)
Starting at $2,595 Total Monthly Price (Base Rent $2,492)
2 Bedroom apartment (C4)
Starting at $3,646 Total Monthly Price (Base Rent $3,543)
3 Bedroom apartment (P4210)
Starting at $11,817 Total Monthly Price (Base Rent $11,714)

Credentials claimed:LEED Gold certification, ENERGY STAR Appliances, Breatheasy Smoke-Free Community

As published by the business on its own website; not independently verified.

Enquire about AMLI Fountain Place

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to AMLI Fountain Place. We only share your details with providers relevant to your request.

Frequently Asked Questions

What's parking availability like?
The garage has 10 levels. Residents typically find spots by the 6th floor. Two separate garage doors control access to resident parking, and you cannot access other floors unless you live there.
How fast are the elevators?
Wait times are usually under 1 minute when operating. However, elevator breakdowns have been an ongoing issue.
What happens if maintenance doesn't fix a problem quickly?
If maintenance doesn't resolve an issue within 24 hours, you receive one month free rent.

Similar apartment complexes nearby

The Griffin Apartments
80

The Griffin Apartments

4.3(165)✓ Google-verifiedPublishes prices

Prospective residents consistently highlight leasing tours as the standout experience, with staff like Daisy earning repeated praise for patience, honesty, and detailed explanations that help visitors narrow their choices. Tenants report feeling at home thanks to friendly managers and the building's downtown location and vistas. The community appears strongest at the front door, where first impressions drive leasing decisions.

Luxury
View profile
City Walk @ Akard Apartments
57

City Walk @ Akard Apartments

3.5(102)✓ Google-verifiedPublishes prices

Staff warmth and a walkable downtown location draw some residents, but serious allegations of fraud, mismanagement, and missing amenities-plus poor leasing experiences-undermine the complex's reputation. Five-star reviews praise individual team members; one-star reviews cite criminal investigations, broken promises about facilities, and unfair treatment.</summary> <parameter name="sentiment_tags">["responsive-management", "poor-communication", "maintenance-slow"]

LuxuryAffordable Housing
View profile
Remi Downtown
69

Remi Downtown

4.5(63)✓ Google-verified

The luxury renovation and active management team earn consistent praise from most residents. Genesis, Aaliyah, Kanesha, and Brian are named repeatedly for responsive help, and the newly renovated amenities (Sky Lounge, gym, porcelain flooring) draw genuine admiration. Security presence and community events are standouts. Yet a persistent minority reports critical gaps that overshadow the polish. Roach infestations across units, recurring fire alarm false triggers for over a year, and maintenance marked complete without actually being fixed frustrate long-term residents. Billing discrepancies and unauthorized apartment entries suggest office systems lag behind the building's shiny facade. One reviewer suspects patch-work over proper repair is deliberate cost-cutting.

LuxuryAffordable Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-16