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Remi Downtown

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 59 Google reviews · How we rank ›

4.5(59) 69 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Remi Downtown
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing
Reviews
59

What we found

Most residents praise the renovated units, beautiful amenities, and hands-on staff, especially Kanesha, Genesis, Aaliyah, and security guard Brian. Community events and the downtown location draw consistent positive mentions.

However, a significant minority report serious frustrations: repeated false fire alarms (sometimes lasting months), pest sightings in renovated units, maintenance patches rather than permanent fixes, and entries into units without notice. Billing disputes have required residents to keep screenshots for proof.

Praised for
  • responsive management team
  • named staff members go above and beyond
  • renovated spaces and modern amenities
  • strong sense of community and resident events
  • clean building and beautiful grounds
Watch-outs
  • recurring maintenance issues poorly resolved
  • pest control problems
  • false fire alarms and safety concerns
  • unpermitted apartment entries
  • billing discrepancies and accounting errors
responsive-managementmaintenance-slowclean-groundsfriendly-staffquiet-communitymodern-amenities
Best for: Young professionals and families seeking renovated luxury apartments downtown with active community programming.
Think twice if: Those with sensitivities to unresolved maintenance issues, false alarms, or pest concerns should investigate current building systems before committing.

What's working here

  • newly renovated luxury finishes
  • active on-site staff and security presence
  • strong resident event programming
  • downtown location walkable to work

Read this before you tour

  • Kanesha (property manager)
  • Aaliyah, Genesis (leasing staff)
  • Brian (Head of Security)
  • Sky Lounge event venue
  • Amazon delivery lockers
  • recent full renovations completed 2024
  • false fire alarms reported for over a year
  • roach sightings in renovated units documented in tours

What residents say

Luxury High-Rise Apartments
Beautiful renovated finishes and high-end amenities praised, but recurring maintenance shortcuts and pest issues undercut luxury positioning.
pet-friendly
Pet-friendly status claimed on website; no specific review evidence of pet services or restrictions mentioned.

Side by side with nearby options

  • Rated 4.5 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 25% of the businesses in this directory.

Why this score

How We Score
Star rating 56
Review volume 77
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
51
4
0
3
1
2
1
1
6

Contact the property

Address
411 N Akard St, Dallas, TX 75201

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Apartment rentalsPet-friendly community

As published by the business on its own website; not independently verified.

Enquire about Remi Downtown

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Remi Downtown. We only share your details with providers relevant to your request.

Questions we get asked

Does Remi Downtown allow pets?
Yes, their website lists it as a pet-friendly community.
What amenities does Remi offer?
Residents mention a pool, fitness center with full equipment, office/lounge space, Sky Lounge event venue, Amazon delivery lockers, and common areas with plants and modern finishes.
Are there safety and security measures on-site?
Yes, security staff including head of security Brian make regular rounds. However, some residents report false fire alarms triggering repeatedly over extended periods.

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Strong downtown location draws residents who appreciate walkable access to work and nightlife; leasing staff, maintenance, and security teams earn regular praise. However, recent reviews flag concerns about the application screening process, missing or non-functional amenities (gym, internet, pool), and questions about management practices under Catholic Charities oversight.

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Half the reviews praise staff warmth and design, but half report a different reality: persistent elevator failures, roach and rat infestations, broken promises on concessions, and months of ignored maintenance requests. Five-star residents highlight Merridonna, Cheyenne, Emma, and the leasing team's genuine care, while one-star residents describe being gaslighted, stranded during elevator outages, and charged unexpected fees despite paying luxury prices. The gap between advertised luxury and lived experience is the defining tension. Security and cleanliness have eroded trust. Residents report break-ins, homeless access to stairwells, dirty windows blocking the signature views, pool closures due to uncleanliness, and pervasive marijuana odor. A pregnant tenant had to walk from the 30th floor when elevators failed; an emergency responder couldn't reach a resident on her floor. Management apologizes warmly but does not follow through on commitments or repairs.

Luxury High-Rise Apartments

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Last updated 2026-08-13