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Remi Downtown

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 63 Google reviews · How we rank ›

4.5(63) 69 composite score See reviews on Google ✓ Google-verified
LuxuryAffordable Housing
Remi Downtown
Location
City Center District, Dallas
Services
Luxury, Affordable Housing
Reviews
63
Ranking
#270 in Luxury
Best for
Young professionals and families seeking luxury finishes and walkable downtown location with strong community vibe.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

The luxury renovation and active management team earn consistent praise from most residents. Genesis, Aaliyah, Kanesha, and Brian are named repeatedly for responsive help, and the newly renovated amenities (Sky Lounge, gym, porcelain flooring) draw genuine admiration. Security presence and community events are standouts.

Yet a persistent minority reports critical gaps that overshadow the polish. Roach infestations across units, recurring fire alarm false triggers for over a year, and maintenance marked complete without actually being fixed frustrate long-term residents. Billing discrepancies and unauthorized apartment entries suggest office systems lag behind the building's shiny facade. One reviewer suspects patch-work over proper repair is deliberate cost-cutting.

Praised for
  • Responsive maintenance and staff named Genesis, Aaliyah, Kanesha, Bryan, Brian
  • Luxury renovations and high-end amenities (Sky Lounge, gym, modern finishes)
  • Clean common areas and welcoming community atmosphere
  • Strong security presence on property
Watch-outs
  • Roach infestations and poor pest control
  • Unresponsive to repeated maintenance issues (falsely marked complete, patches not fixes)
  • Fire alarm system malfunctions despite acknowledged problems
  • Billing errors and accounting confusion, unauthorized unit entry
responsive-managementmaintenance-quickmaintenance-slowpest-problemsfriendly-staffmodern-amenitiessecure-parkingunexpected-feesclean-grounds
Best for: Young professionals and families seeking luxury finishes and walkable downtown location with strong community vibe.
Think twice if: Long-term residents report ongoing pest issues, fire alarm failures unresolved for over a year, and maintenance marked complete without actual repair. Billing errors require careful tracking.

What Reviewers Like

  • Named staff (Genesis, Aaliyah, Kanesha, Brian/Bryan) known for going above their job
  • Luxury renovation complete with Sky Lounge event venue, modern gym, porcelain finishes
  • Security regularly visible on property and responsive to resident safety concerns
  • Community events with prizes (raffle, free breakfast, monthly gatherings)

What to Know Before You Tour

  • Genesis, Aaliyah, Kanesha, Brian, and Bryan are leasing/management/security staff frequently named in praise for going beyond standard duties
  • Sky Lounge venue used for corporate events and resident celebrations
  • Maintenance team responds quickly but some repairs marked complete without actual fixes (e.g. breaker tripping on washer still after multiple visits)
  • Mobile key access to some doors works inconsistently
  • Short-term rentals in building create occasional noise and hallway issues
  • Roaches reported across multiple units; pest control requested repeatedly with limited resolution
  • Fire alarm system falsely triggers frequently, especially when raining, acknowledged but unresolved for over a year
  • Residents report unauthorized entry to apartments without notice

What Stands Out

Luxury
Renovated finishes and Sky Lounge praised effusively; however maintenance quality control and pest issues undermine luxury positioning for long-term residents.
pet-friendly
Website claims pet-friendly status; reviews mention it but do not detail pet-specific policies or amenities.

Compare with Nearby Apartments

  • Rated 4.5 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How We Scored It

How We Score
Star rating 54
Review volume 78
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
54
4
0
3
1
2
1
1
7

Location & Contact

Address
411 N Akard St, Dallas, TX 75201
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Apartment rentalsPet-friendly community

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Are there maintenance requests really handled quickly?
Most reviewers report fast response times, but many describe issues marked complete upon receipt before technicians actually arrive. Some repairs require multiple visits (e.g. washer breaker issues) and remain partially unresolved.
Is the property clean and well-maintained?
Common areas and hallways are consistently described as clean and smelling fresh. However, apartment-level issues include roach infestations in multiple units, and maintenance problems (dirty replacement appliances, incomplete repairs, broken blinds patched instead of replaced).
What security measures are in place?
Security staff including named guard Brian are regularly visible on property, especially around the pool and common areas. One reviewer felt safer knowing security makes rounds. However, multiple false fire alarms have conditioned residents to ignore the alarm.

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Last updated 2026-09-16