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Aston

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 8 Google reviews · How we rank ›

1.5(8) 31 low data composite score See reviews on Google
Luxury
Aston
Location
Oak Lawn, Dallas
Service
Luxury
Reviews
8
Ranking
#856 in Luxury

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Aston has sustained severe management and maintenance failures across years. Laundry and plumbing remain broken with no fixes. Office is unstaffed and inaccessible by phone, management ignores repair requests and withholds deposits. Rent payment system malfunctions and imposes extra charges.

Based on limited recent reviews, so treat this as low-confidence.

Watch-outs
  • Broken laundry and kitchen plumbing, no repairs
  • Management never responds, office not staffed
  • Refused security deposit refunds
  • Multiple hot water outages
  • Website payment portal charges extra fees and malfunctions
  • Tenant targeting and lease non-renewal pressure
unresponsive-officemaintenance-slowunexpected-fees
Think twice if: Everyone. Reviewers consistently report broken appliances, inaccessible management, withheld deposits, and billing errors over six years.

What to Know Before You Tour

  • Property manager Darden Orand named in deposit complaints
  • Laundry machines flood in dry cycle; sink clogs and rusts; kitchen floods on use
  • No onsite office staff; management only accessible by email
  • 3% surcharge on debit card rent payments
  • Rent payment portal processes charges inconsistently, triggering late fees

What Stands Out

Luxury
Reviewers describe fundamental maintenance failure and unresponsive ownership unsuitable for premium living.

Compare with Nearby Apartments

  • Rated 1.5 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 12% of the businesses in this directory.

How We Scored It

How We Score
Star rating 0
Review volume 41
Review recency 36
Review sentiment 33
Profile completeness 75
Verification 0

Rating Breakdown

5
1
4
0
3
0
2
0
1
7

Location & Contact

Address
2800 Douglas Ave, Dallas, TX 75219
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

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Frequently Asked Questions

Can I pay rent by phone or in person?
No. Management accepts payments and work orders only through an online portal. There is no onsite office staff and no official phone line. Debit card payments incur a 3% charge.
How long does maintenance take?
Reviewers report laundry machines that flood and kitchen sinks that rust and clog without being fixed, spanning multiple years. Repair requests go unanswered.

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Last updated 2026-09-16