Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Strong maintenance teams respond quickly to service calls, and rent stays competitive for the North Dallas area; some residents credit fast, thorough repairs and courteous technicians.
However, the leasing office frustrates many residents with dismissive, short interactions and redirected problems. Pest complaints persist despite residents keeping units clean. Units show age, cooling is inconsistent during summer heat, and disputed move-out charges have left residents angry. Package theft and locker failures add friction.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Most residents praise quick maintenance response and staff friendliness; several report same-day fixes. But management shifted in 2023, prompting complaints about slow work orders, unresponsiveness, and pest charges. Parking enforcement is strict and reportedly inflexible with disabled visitors. Evidence of persistent roach problems across years overshadows positive upkeep claims.
Recent staff changes have improved resident satisfaction markedly. Newer reviews highlight attentive management, helpful front-office staff (Sonia, Adriana, Claudia), and a quiet neighborhood with reasonable rates. However, significant concerns persist: multiple residents report rat, roach, and bed bug infestations; parking remains disorganized; and some units appear decades old. The divided rating pattern (53% five-star, 33% one/two-star) reflects these two distinct experiences.
Most residents report a genuinely welcoming community where staff organize regular events and respond quickly to maintenance needs. The property is quiet, well-maintained, and parking is reliable. But a minority flag significant frustrations: one tenant waited two weeks for a ceiling leak repair, another's complaints about disruptive neighbors and marijuana odor went unanswered, and at least one resident was surprised by a tow without advance notice.
Last updated 2026-09-16