Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Strong praise centers on friendly staff (particularly Marissa, Courtney, and Shelly) and reliable maintenance when leadership is stable, though a persistent turnover problem undermines consistency. Recent complaints highlight unresponsive management, persistent noise from residents, security concerns around gate access, and repeated maintenance delays despite initial promises, creating frustration among longer-term residents.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Reviewers report staff who listen and act quickly, with recent remodels that left units small but modern and clean. One tenant noted uncertainty about whether the new ownership still serves people with severe mental health challenges, but most praise reflects satisfaction with current management and maintenance responsiveness.
Residents report stark contrasts: some praise recent management changes and responsive staff, while others cite persistent safety issues, car break-ins, and slow problem resolution. Long-term tenants describe ongoing noise, neighbor conflicts, and a sense of unsecurity despite an affordable rent option in the Dallas area.
Residents split sharply: half praise the location, staff attentiveness, and pet-friendly setup, while half cite roaches, water damage, mold, and stale infrastructure at a premium price. Leasing staff like Brianna earn consistent five-star mentions for professionalism; maintenance response varies. Units lack modern updates despite rent increases, and mystery fees compound the frustration.
Last updated 2026-09-16