Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Renters consistently praise the maintenance team's speed and personality, especially Seth and Daniel, and the leasing staff's willingness to solve problems for residents. The properties are well-maintained, close to campus, and feel safe. A minority found the local office hard to reach during busy seasons, experienced delayed repairs early on, and disputed move-out charges for paint and normal wear items.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Recent residents report ongoing maintenance failures, pest and mold issues, and management unresponsiveness. Repair work is slow and outsourced to low-cost workers; billing disputes and safety concerns appear common. Older reviews praised pet-friendliness and grounds, but the complex appears to have declined significantly.
Residents consistently praise the leasing agent Audrey for patience and professionalism, but experience is heavily shadowed by infrastructure failures. Plumbing leaks recur across units, maintenance delays stretch for weeks, and mold spots get painted over rather than fixed. Laundry machines stay broken for months. The gap between website photos and actual unit condition, combined with charges for pre-existing damage, fuels frustration over the rent paid.
Five-star reviews highlight staff like Roderick and Roger, who guide first-time renters through leasing with patience and energy. Furnished apartments near TCU attract students seeking affordability. However, one-star reviews paint a stark picture: maintenance requests languish unaddressed, security cameras fail during vehicle break-ins, hallways smell, and residents report questionable billing practices. Several guests noted units arrived filthy after turnover. The gap between the polished tour experience and daily living is stark. Management appears engaged during lease signing but slow to respond once tenants move in. Fire alarm outages, garage door failures, and what one resident called "human feces on the floor left for hours" suggest operational lapses. Near-TCU location and furnished option appeal to students, yet maintenance delays and billing confusion undermine that value. The 3.8 rating masks a divided tenant base: long-term residents praise the venue, but recent arrivals report recurring problems.
Last updated 2026-09-16