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McCart Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 71 Google reviews · How we rank ›

3.9(71) 60 composite score See reviews on Google ✓ Google-verified
Affordable HousingLuxury
McCart Apartments
Location
Frisco Heights, Fort Worth
Services
Affordable Housing, Luxury
Reviews
71
Ranking
#158 in Affordable Housing
Best for
Renters prioritizing staff accessibility over unit condition who tolerate infrastructure trade-offs for lower rent.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Residents consistently praise the leasing agent Audrey for patience and professionalism, but experience is heavily shadowed by infrastructure failures. Plumbing leaks recur across units, maintenance delays stretch for weeks, and mold spots get painted over rather than fixed. Laundry machines stay broken for months. The gap between website photos and actual unit condition, combined with charges for pre-existing damage, fuels frustration over the rent paid.

Praised for
  • Audrey's customer service and responsiveness
  • friendly and professional leasing process
  • helpful property management staff
Watch-outs
  • chronic plumbing issues and water leaks
  • maintenance slow to respond and incomplete
  • outdated units and visible mold
  • bug and pest control problems
  • laundry machines frequently out of service
  • noisy neighbors and inadequate soundproofing
friendly-staffmaintenance-slowoutdated-unitspest-problemspoor-communicationunresponsive-office
Best for: Renters prioritizing staff accessibility over unit condition who tolerate infrastructure trade-offs for lower rent.
Think twice if: Maintenance speed and unit quality matter to you; widespread plumbing failures, mold, and slow repairs have persisted across multiple management changes.

What Reviewers Like

  • Audrey delivers responsive, patient leasing support
  • Good location near campus and work areas
  • Pet-friendly policy

What to Know Before You Tour

  • Audrey named repeatedly as leasing agent and property manager; consistently praised for responsiveness
  • Valet trash and on-site laundry advertised but laundry machines frequently out of service (2 of 4 washers and dryers non-functional for months)
  • Mold spots painted over in unit 13-101 without cleaning vents
  • Pre-move-in charges of $95 for cleaning despite dirty windows and peeling tub already present
  • Office unexpectedly closed on a resident's move-in day
  • A/C failures in multiple units; one never fixed for weeks
  • Plumbing leaks in bathrooms repeated at least 3 times for some residents

What Stands Out

Affordable Housing
Marketed as budget option but infrastructure issues make poor value at the rent charged; multiple residents cite better options elsewhere for similar or lower cost.
pet-friendly
Listed as pet-friendly but management issues overshadow; one resident was falsely accused of owning a pet based on misidentified photo.

Compare with Nearby Apartments

  • Rated 3.9 against a 3.89 average across the 280 affordable housing businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

How We Scored It

How We Score
Star rating 26
Review volume 81
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Rating Breakdown

5
46
4
5
3
2
2
4
1
14

Location & Contact

Address
2841 McCart Ave, Fort Worth, TX 76110

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Studio apartments1 bedroom apartments2 bedroom apartmentsPet friendly communityValet trash servicesOn-site laundry facilities

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Is the leasing process quick and straightforward?
Yes. Audrey, the leasing agent, is frequently praised for a fast, patient, and easy application process. However, lease signing may be delayed (one resident waited until Monday after a weekend move-in).
What should I expect with maintenance requests?
Work orders are sometimes handled on time, but several residents report weeks-long delays for repairs like ceiling leaks, AC failure, and wall cuts. Maintenance may not fully resolve issues on the first visit.
Are the on-site laundry facilities reliable?
No. Multiple residents report that typically only 2 of 4 washers and 2 of 4 dryers work at any given time, with machines labeled out of order for months. Some working machines drain poorly or leave clothes soaking wet.

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Last updated 2026-09-16